Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Align page not detected

I put in a new cartrige as usual and for some reason it won't detect my alignment page this time. I printed several new ones to try but none work.

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  • kcombs68 Jun 19, 2008

    Thanks for the help but here is what the problem was. I hardly ever use the color option so I let the color ink run out. Then later when the black ran out I replaced it & printed the alignment page as required not knowing you must have both a good color & black cartrige in order for the align option to work properly. I replaced the color cartrige, reprinted the alignment page & it read the page just fine. Lesson learned: make sure your color cartrige isn't empty even if you only print in black & white before printing your alignment page.

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When it prints the align page, take a look at the carriage. Do you see it stop and shine a blue light every so often? That is what detects the alignment. If you do not see a light, call HP support.

Posted on Jun 19, 2008

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To: KCOMBS68
Thank you so much for your advice ... after 2 weeks, my printer is finally working since I now have 2 new cartridges in (Black and Color).

Posted on Aug 17, 2009

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I am getting an error telling me to replace all 4 print heads. I thought it was odd that all 4 would go out at the same time. Should i replace all 4 print heads or is the problem something else? Maybe


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I just had the same issue (align page not detected).

We had just re-installed the empty color cartridge back into the printer (long story but basically we knew we could only print B/W).

The align page printout had a lot of empty spaces around the black lines. This is apparently where the color lines are supposed to print.

Without those color lines, the printer would not detect the align page as color is part of the alignment being done.

Since we only wanted black printouts, I pressed 'cancel' to stop the alignment process, and now we just hit the Black copy button and ignore the alignment prompt on the printer window.

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