Question about Brother Printers & Copiers

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Hi there: I recently bought a Brother MFC 240 all in one. When I copy anything either black or colour on my printer it leaves a verticle black line on the page. This black line is a bit off centered. To me it seems like a dirty roller. How can I clean this roller it is very anoying and I am using it for business and it looks very unproffessional. Your help would be appreciated. Thank you.

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There is probably white out on the scanner glass in the area where the line is. Look on the glass by tilting up the document feed assembly and using a flashlight look on the glass.

Posted on Jul 04, 2008

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1) The first step is to determine if the problem is in the scanner, the printer or in the internal electronics... 2) Try printing an existing document from your computer. (without scanning). 3) Next scan a full size color photo into your computer, without actually printing it. Now check the document with the Windows default image viewer. (use a real photograph, painting or high quality magazine, avoid dotty news or mag photos which will cause Morie patterns (Light and dark color bands) due to dot-pitch interference) 4) If the scanner works fine and the printer does not, remove all ink cartridges and clean the printer rollers with dilute rubbing alcohol. 5) If the scanner is the problem, and the glass is clean, take the printer back for warranty. (scream blue murder) BTW The reviews on this combo are quite poor: 1) Flimsy construction 2) Frequent paper jams 3) High Ink usage 4) Refuses to scan if even a single ink cartridge is empty. "All in ones" are generally NOT a good bargain, unless they are laser based, due to a very high (total) cost of ownership. It is best to analyze your needs: 1) Use a low cost laser printer for ALL black and white printing, it is astronomically cheaper, reliable and hassle free. The print quality also far exceeds ANY color ink-jet. A great Brother laser jet can be purchased for less than $100, which is roughly the cost of a complete set of ink cartridges, the images are nothing less than perfect, and the toner lasts for ever. It is also very fast. 2) Use an ink-jet for color photos only, and for the occasional pie chart. If you do a lot of color printing, invest in a color laser for business documents. Color ink-jets produce the best photos on glossy paper, but they are slow, temperamental, and consume tons of money in replacement ink, whether you print a lot or not, because they dump ink during frequent self-cleaning cycles. Ink-jet printers are designed to be given away, like free **** samples, so that the manufacturers can make a killing on you later. Laser printers are excellent for high resolution and high volume printing, but the colors are not as bright. For B&W, though, they are infinitely superior. Finally, ink-jet prints will smear if they get wet and they also require more expensive paper. Laser prints are "Baked on", which makes them far more durable. Also, color printers have far less pixel resolution than the advertised dot-pitch, because many dots are required to produce the illusion of a single color pixel through "dithering" 3) Good scanners are also cheap < $100 Put the 2 together with a PC, and you have a copy machine. Add a modem/fax and you have a fax, or you can attach your documents in a locked PDF format to an email. Hope this helps. Martin

Posted on Jul 01, 2008

The "scanner" has a series of light detectors and one or more is not working. There is nothing you can do as an end user to fix this. You need to get it replaced. Typically it is the manufacturer that will do the replacement, not the seller. Contact Brother at once and let them give you a return authorization number. Typically the manufacturer wants to clear these problems up as quickly as possible.this are also my suggestions
thanks

Posted on Jun 27, 2008

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I guess my first question is What side is the mark on , The printed side or the back? A the second is how long have you had it and have you ever refilled the cartridges by yourself. Let me know and we can work from there...Be mucho blessed...mark

Posted on Jun 27, 2008

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If you know how to open the scanner side just clean the mirrors near the light bulb. clean it with blower black line usually cause by foreign object in the mirror. i hope this will help

Posted on Jun 21, 2008

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Sometimes dust get stucked on the scanner glass or if you have ever corrected a document with those white liquid correcting solutions and passed the paper into the scanner before the liquid is completely dry, it gets a bit of the correcting solution on the scanner glass and every time you copy or send faxes, you will see vertical lines on the copies and the faxes at the receiving end. Just cleaning the glass carefully can solve the problem.

Good luck

Posted on Jun 20, 2008

Sdfg

Posted on Jun 20, 2008

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The "scanner" has a series of light detectors and one or more is not working. There is nothing you can do as an end user to fix this. You need to get it replaced. Typically it is the manufacturer that will do the replacement, not the seller. Contact Brother at once and let them give you a return authorization number. Typically the manufacturer wants to clear these problems up as quickly as possible.

Posted on Jun 20, 2008

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Sorry but if that line is printed with ink then thats not a roller but the scanner has malfunctioned. If you cannot replicate the mark when printing normally then it is not a roller. Contact the seller and get a replacement
Let me know
Fred

Posted on Jun 20, 2008

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