Question about Microsoft Zune JS8-00001 Digital Media Player

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Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard

Posted on Jun 26, 2008

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My zune wont charge

I think the reason why you zune won't charge is because of your battery.
My zune was acting up as well.
You must first install the latest zune software.
Then you plug your zune cable int the back usb port of the cpu

Enjoy your zune!!

Jan 15, 2011 | Microsoft Zune JS8-00001 Digital Media...

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How do I play my Zune hd through my car speakers, my head unit is a Kenwood excelon KDC-X692

If your Kenwood has an AUX input then you can connect a audio cable from the headphone connector on the Zune to the the AUX input on the Kenwood. Power up the Zune ans set it to music and switch the Kenwood to AUX.

Oct 30, 2010 | Microsoft Zune HD MP3 Player

1 Answer

My zune will not turn on and the screen is just black and wont ch

zune seems to be a reliable brand, look on their website or on the box for a phone number to see there replacement policy or warranty, sounds like has shorted out.

Jul 10, 2009 | Microsoft Zune JS8-00001 Digital Media...

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Wont turn on

Your charger may be damaged, if the device is charged via USB, your USB port may be damaged / disabled, try an alternate USB port / computer, try an alternate charge of exact specifications.

Your battery may be damaged, the unit may be damaged. If your Zune is still under warranty, request an RMA from the manufacturer.

If it is NOT still under warrenty, please locate the nearest electronic componant repair shop, or remanufacturer

May 19, 2009 | Microsoft Zune120 Digital Media Player

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How to turn it back on like is there a code or something??

discichick. Neat nickname...

.. Well, the reset trick (back & up) won't work if there is no response **at all** on your Zune. I'd suggest you take a look at this article and try the steps listed there. Also, if you have a friend who has a Zune, borrow their sync cord to try & charge it up (buy a new one @ $20 +/-??). Or try charging it on a different computer.
.. Is the warranty still in effect? Then maybe get a Repair Order opened online or call Zune support to get it done (1-877-438-9863).
.. I think it may be the sync cord primarily, since your computer should detect the Zune whether it has a charge or not.
.. It also may be that the connector tab is broken (somehow) and thus nothing is gonna work right. Take a look inside the connector slot and see if the tab looks odd. Which is a dumb thing to say since I can't define "odd" in any way logical. Look see if it is not straight and aligned, I guess would be best.

Feb 19, 2009 | Microsoft Zune JS8-00001 Digital Media...

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The receiver for my headphones in my 8GB Zune doesn't work

wo, wo ,.wo what do you mean the receiver? the headphone plug in? if thats the case then it better be under warranty because ms will charge about 160 so ive been told. It will have to be repaired by MS

Jan 06, 2009 | Microsoft Zune JS8-00001 Digital Media...

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Zune wont turn on or charge

Three weeks, sounds like it is under warranty..(take it back to where you bought it, and get an IPod)..I have one that I now have had for 13 months...just out of warranty....and I am having the same problem....

Dec 28, 2008 | Microsoft Zune JS8-00001 Digital Media...

2 Answers

Zune 8gb

It should be under warranty, I would send it in or if your battery is dead I would charge it.

Hope this helps

Mar 18, 2008 | Microsoft Zune JS8-00001 Digital Media...

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