Question about Jensen VM9511TS AM/FM/CD/DVD/SD Player/7" LCD Car Video Player

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Jensen vm9511ts cuts out

Im good with wiring and such usually but this one bugs me a lot. i had the unit playing fine the other day, while i was working on some other things in the car the unit was still sitting on passenger seat waiting to be installed in the dash and it would not skip, cut out or anything worked perfect. Well i put the unit in last night and i drove around and now the sound just cuts out at random times, more around taking turns usually. The screen stays on, no pauses on the cd or skips, the sound just dies and if i give the unit a tap it will start playing again no problem, just wondering what to look for when i take it apart again later? like bad gorund or recheck spekears? i have everything taped up and harnessed together so im gonna be mad to disassemble it all. any help is welcomed!

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It sounds like the phone mute is going on and off, but I'm just guessing because I don't know your grounds, speaker wire hookup configuration, etc. Look at the screen when the music cuts off and goes back on and if you see a little red phone with the cross through speaker symbol (aka mute) it's probably the phone mute feature which is supposed to be hooked up to bluetooth and mute the stereo when you get a call. Like I said I'm just guessing, but if so there's a brown wire in the back that needs to be hooked up.

Posted on Jun 27, 2008

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Posted on Jan 02, 2017

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