Question about PC Desktops

1 Answer

After installing norton 360 all my usb ports have stopped working.Had cpu for years, never had a problem.I cant use my mouse..Help!

Posted by on

  • nick gambino Jun 22, 2008

    I tried uninstalling,it didnt work.Mouse is usb.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 23 Answers

I suggest you uninstall Norton - it's nothing but trouble. Whenever I get a machine to service, the first thing I do is dump Norton if it''s in there. The best antivirus is AVG and it's free! You can go to www.free.grisoft.com and download it.

Is your mouse USB? If so, try a PS/2 one instead (at least till you get rid of Norton). You'll have to attach it before you start the computer.


Posted on Jun 19, 2008

  • Ron Shuffler Jun 22, 2008

    A PS/2 mouse will almost certainly work. Buy or borrow one (a used one shouldn't be more than a buck or two). When Norton's gone, your USB should return.
    Ron


×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP Pavilion d4000 (d4495.se-a) cant find or see the USB ports, have reinstalled XP home, new backupbattery, check with Pd-doctor 3.0 -result test 4 CPU processor test, CPU Number 2 (Apic ID 01H) CPU...


You could easily pick up an aftermarket USB PCI card, which will give you 2-4 USB ports that have their own logic chip. These are quite easy to install and very inexpensive.
Another option would be a front-mounted USB hub, which would attach to the USB header on your mainboard. They come in 3.5" size (to go in a floppy drive slot) or 5.25" for CD/DVD size slots.
Either of these should work fine as long as the rest of the PC is OK. If not, they are pretty much universal, so you could put in your next computer. (if it didn't work).
Good luck!

Jun 30, 2012 | Systemax Dual-Core AMD Athlon 64 X2 4400+...

2 Answers

After rebooting my cpu my mouse stopped working. My cpu does not recognize my mouse? The mouse works because i tried it on a different cpu. what can be causing this?


Did you try to reboot?
Do you have an optical mouse? (if yes: is the red light on?
(Then the mouse is recognized and you must configure your mouse options)
Did you try to connect your USB mouse to another connector?
Or if PS2 connector: Turn of the pc and connect the mouse and power on.
Did you install a new driver? (then uninstall this driver)
Try looking for the most recent mouse driver on the manufacturer site.

Jul 13, 2009 | HP Pavilion a1610n PC Desktop

4 Answers

Same prolem with a m8s dell dimension 3100


Every Device connected would lit up while you start the computer,power on self test.Set the BIOS to Default.

Jul 06, 2009 | Dell Dimension 3100 PC Desktop

1 Answer

Wireless keyboard and mouse stopped working


try to replace the battery on mouse and the keyboard with new battery put you mouse and keyboard close to the computer, see what happen,

Mar 29, 2009 | Averatec D1002UHCE-1 All-In-One Intel...

1 Answer

Keyboard


dear jka,
check whether your keyboard is properly connected on the backside of your CPU. if not try to check with another keyboard. if you are using a usb keyboard then try to connect it on another port.

if u can give me more information. i can help you.

thanks,

Sep 30, 2008 | PC Desktops

1 Answer

I got norton360 in march this year,i had it installed,and now has stopped working,dont know why can you help please,i think my cd rom has stopped working also.as i tried to re install the norton cd,not...


Have you tried the free Live Chat Support? It really works and is fairly fast. They seem to be pretty knowledgeable too. If you want to, you can turn control over to the support people and they will uninstall and reinstall right before your eyes.

Norton360 has a few querks. I've had a couple problems, including the first installation. If you can't get to the support I would suggest you download and run Nortons Removal Tool. You can get it at:

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2007080716223439?Open&docid=2005033108162039&nsf=tsgeninfo.nsf&view=docid

Then try to reinstall 360. You will have to have your CD Key or hopefully you registered with Symantec, in which case they can authenticate your program. After you reinstall it make sure you run LiveUpdate several times. It seems it takes a few tries before it gets everything up to date.

If indeed your CD is not working, you can still download 360 from Symantec, install it and authenticate it if you're registered.

(BTW, if you have Version 1.0, you can upgrade to Version 2.0 for free.)

Sep 13, 2008 | PC Desktops

2 Answers

Acer L5100 install problem


I think it would get power through the Moniter so I don't think you need a power cord for the CPU. Hope this helped =)

Feb 25, 2008 | PC Desktops

1 Answer

Power failure after connecting the mouse


Hi sambi,

If you are currently, working on PS2 mouse port which is the error occurred as stated in your problem. Try to used other PS2 mouse which working on the other pc maybe there was a short circuit on your old mouse. If the problem persist, You can use the alternative way by using USB port to plug your optical mouse.

Try to look for ps2 to usb port converter in the computer stores maybe you can still used your old mouse.

Hope this will be helpful to you.


Best Regards,


Philip

Oct 24, 2007 | PC Desktops

Not finding what you are looking for?
PC Desktops Logo

Related Topics:

110 people viewed this question

Ask a Question

Usually answered in minutes!

Top PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18299 Answers

Are you a PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...