Question about Computers & Internet
I have had this computer for about 1 month now. It works fine most days but randomly the screen will go blank totally black or it will turn into a white screen with blue zig zag lines (looks like the twilight zone) going through the sceen. Once I hit the power button the screen goes black and if i hit it again everything comes back. the computer does not shut down or anything. As a matter of fact once the screen goes out i can still type, i just can't see it. thank you
Sounds like a software issue with the power settings for the screen. Go into the display properties, open the tab that reads screen saver, click on the power button. Adjust the screen setting to never. This should take care of your problem, if it doesn't then it may be a loose connection on or around the screen. CHeck the connections.
Posted on Jun 19, 2008
We took the laptop to Best Buy and I called HP . They all wanted 100.00 to talk to me and said that it would probably have to be sent out for extra expense. I brought it by Staples and one of the techs took the battery out and held the power button down as the guest said earlier. It worked and saved me tons of money. Thanks
Posted on Jan 07, 2010
It is a static electricity problem. Solution: unhook all usb cables and power cable, take out battery. Hold down on-button for 60 seconds, which will get rid of all static electricity. Plug in all cables again and there you go.
Posted on Sep 12, 2008
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Posted on Jan 02, 2017
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