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from explanation this means that you are trying to charge your razor with another phone charger , it will not work out for them self because they are not compatible .
what you need to get your razor phone is the type of his own charger ,but if you can not fine it own charger then you will have to go the store together with your razor phone then will help in locating it own charger that will work for with out any damage on your phone
1) check by using another charger...if it gets charged then change ur charger..
2)if its not getting charge then replace the battery and then try charging...if its again not working then battery problem..change it
3)if the battery s in proper condition then the problem s with the phone charging socket..change it for cost!!!!!!!!
the v3 is known for battery issues. not charging, not holding charge and overheating. my suggesting is get a different model phone. and stay away from razors. they all have battery issues, I know this from multiple customer razor issues. all battery issues.