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Have you been able to get satellite connections (signals) when you're outdoors ? and not under/around tall buildings or overhanging obstructions. Regularly get QuickGPSfix update (using TomTom HOME) to download the latest satellite positions (for the next 7 days), to enable your GPS to find the satellites quicker.
Try connecting it to the computer and running an update from TomTom Home, there is a GPS fix that might help. Obviously the TomTom needs clearence to see the satalites in the sky otherwise try a hard reset with a pen in the bottom.
I had a similar problem and did solve it with the soft reset (pressing reset button). I have a One XL and there is a small reset button that you push with a paper clip. On the XL 330 you press and hold the on/off button for 15 seconds and the unit should reset.
My symptoms: Would not find a GPS signal. When I looked at the GPS Satellite status (press on the GPS signal strength bars, again on the GPS/battery status) you can see it locking on up to 8 satellites but would still not show a gps signal lock. Normally it only takes 4 satellites to get a gps lock. My other sympton was that when I attached the GPS unit to the computer and operated it with TomTom Home, it worked fine and locked on to the gps signal quickly (even inside my home). But it would never (at least for 30 minute trips) lock on to a gps signal. After doing a reset it began working normally and locked on to a gps signal after finding 4 or more satellite signals.
check the port is set to 8 not sure if your model has GPS search wher it finds the port and vbaude automativcally, if it does use it and see if that fixes it if not your battery is too low you have a damaged SIIRF chip and that is expensive to repair
Plug in your tomtom and open my computer. Make note of the driver letter next to the tomtom symbol. Click Start, run (or search on vista or windows 7) and type in "CMD" without quotes and hit enter. a black window will open. type the letter you noted in my computer followed by a colon. Example: F: and press enter.
then type "chkdsk /f" without quotes and press enter. Answer yes to all the following prompts. once completed "takes less than a minute" type exit.
hi you need to reset the unit at the back near the connection there is a small button that needs to be held down when holding the power button on for a few seconds. once you have done this turn it on and it will work fine