Question about Microsoft Xbox Console

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"'Xbox' & 'Microsoft' Logos Will not Bypass at Startup".

I have a problem with one of my classmate's Xbox console. Everytime the power is applied to the Xbox & I've turned it on, it will show the Xbox & Microsoft logos for a very long time. As an electronics technician apprentice (still a student at my trade school), I am assuming that it may be either one of the chips that's in the motherboard or the hard drive. But just in case my assumptions are incorrect, can someone help me resolve this particular problem? Thank you very much!^^

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i,d suggest that it,s possibly a replacement hard-drive, or that a file on the drive has been moved or deleted.
Usually if an xbox has an error, it will frag ( flash red/green ) Or ( Orange/Green ) if the A/V Is Faulty. Also as to whether youre getting on-screen error codes. usually top left/right of screen.
error 5 et,c. means hard-drive unlocked.
Due to Fixyas terms and policys, i cannot tell you exactly how to fix this, but i can tell you that it is not unrepairable.
the hard-drive is locked to the motherboards eeprom chip, so is therefore only replaceable, with certain tools.
should you need more information regarding this, feel free to ask.

Mike @ Compurepair.

Posted on Jun 27, 2008


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Posted on Jan 02, 2017


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Note: The online console repair service is currently not available in all countries or regions. 

If you would rather contact Xbox Customer Support directly, please visit for information about how to do this. 


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