Question about HP LaserJet 3380 All-In-One Printer

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Scanner bulb warming up message!!

Hi thr, iam facing a problem in my hp laserjet3380, about the scanner bulb warming up!!
when i turn on the printer it initialize and scanner assembly moves shortly and bulb goes to On, then on display this message appears "Scanner Bulb Warming up" while scanner turned On and dont move any more.
i've tried much , i cleaned all the mirrors, scannerbulb, checked its data cable and examed the formattor board thoug but invain. plz help me in this regard.

thanks
aqeel akhtar
pakistan

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  • Anonymous Oct 16, 2008

    I have the exact same problem. Did you find a solution???

    Thanks,
    Stan


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  • 10 Answers

Aqeel,

This is the problem with your scanner. If it is under warranty please take it to Hp Service center and they will replace it free for you.

Thanks

Posted on Aug 16, 2008

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My hp laserjet 3330mfp reports a scanner bulb is warming up and it never goes off. I have tried to unplug then plug back in. The printer works fine.


Here is how to cold reset the machine. also I added some addtiona options below as well.

1 Unplug (or turn off) the product from the power source.
2 Press and hold down the * and menu/enter keys.
3 Continue to hold down the keys while you plug back in (or turn on) the product, through the entire power on sequence.
4 When the control panel display reads Permanent Storage Init. release the keys.
5 Allow the product to return to Ready before using the product.


If that doesn't work it can be a power related issue,
- Make sure it's NOT plugged in to a surge protector.-
- Try a different outlet on the wall.
if theses steps fail you will most likely have to replace the scanner assembly

Another Option you can try as well :
Also I found this on a HP forum NOT SURE IF IT ACTUALLY WILL WORK:
" Scanner Bulb Walkout - Unplug the power from the unit,plug the power back in wait until the unit reads "Scanner Bulb Warming Up" Unplug the unit. Repeat this step 5 times.
This should move the scanner assembly back to its home position.
"
link to this post : http://forums11.itrc.hp.com/service/forums/questionanswer.do?threadId=989123

Oct 20, 2010 | HP LaserJet 3330 All-In-One Printer

2 Answers

Scanner bulb warnning


Hello,

The 'scanner warming up' error is caused by dirty scanner optics. What happens is the scanner initializes the lamp and starts reading the scanner pickup waiting for the light to get to a certain brightness level. When the optics get dirty from dust or smoke then the light getting to the scanner pickup is reduced so the unit thinks the scanner bulb has not reached the correct brightness so it says wait. What you will need to do is dis-assemble the top portion and clean the scanner optics. We have a step by step guide to do this procedure posted on our web site at: http://www.ccl-la.com/blog/index.php/hp-laserjet-3330-scanner-warming-up-error/ This should get you back going again.

I hope this helps you out, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com


Apr 16, 2010 | HP LaserJet 3330 All-In-One Printer

1 Answer

SCANNER BULB IS ALWAYS WARMING UP


Hello,

The "scanner warming up" error is caused by dirty optics in the scanner assembly. You will need to dis-assemble the scanner and clean the mirrors with window cleaner and lint free towels and Q-tips. We have a stap by step walk thru article on our web site at: http://www.ccl-la.com/blog/index.php/hp-laserjet-3330-scanner-warming-up-error/ The repair should take about 30-45 minutes to perform. The repair will require you to dis-assemble the scanner unit so be prepared to do a little work but when finished your printer will work just like new.

I hope this helps, if so please rate our solution.

CCL_Tech
Corporate Computer
www.ccl-la.com

Apr 01, 2010 | HP LaserJet 3380 All-In-One Printer

1 Answer

My scanner fails to scan documents. It either generates a "warming-up" message OR "sorry, scanner could not be initialized. (Scanner parameter error.)" message.


there are many users facing this same error message.
there are options to solve the issue.the upper part of the printer is scanner.you have to remove that upper portion by removing the screws and internal locks on its inner layer.then check out if any dust is got collected on the scanner lens.the lens is a thin glass layer in the scanner that reads the document which you place on the glass.if the dust gets collected on the lens it will show this error messages.but if after cleaning it shows same message that means the internal board is got faulty.there is a mini circuit board beside the scanner glass.internally.so the upper scanner assembly needs replacement.in the scanner assembly set you get the new circuit board.scanner assembly means not the upper scanner glass it only includes the inner assembly and the circuit board of scanner assembly.the cost of new assembly is near to $40.you can get this assembly at any local printer repair shop.they have it in spare or they can easily get it from nearest service center of the hp company.
thanks.

Nov 20, 2009 | HP PSC 950 All-In-One InkJet Printer

1 Answer

HP color laser jet 2840. During initial power up/calibration, scanner bulb starts to click (and flash on one end), screen goes blank. Many people report similar problems. Some say it's a problem with the...


If the equipment shows the message "Scanner bulb warming up" and not initializes, look resolve:
Well have to clean the scanner assembly. Contains about 4-5 mirrors. It is very difficult to disassemble, careful to clean.

From here you can get service manual. There are 6 parts. put them all in a folder and a unzipp the first.
http://eserviceinfo.com/downloadsm/34029/HP_2820,2830,2840.html

Good luck!

Oct 09, 2009 | HP Printers & Copiers

1 Answer

Warming up


This sounds like the scanner assembly or possibly just the bulb. Remember, the copy function is really 'scan to printer'.

Jul 28, 2009 | HP Photosmart 3310 Printer

1 Answer

Scanner bulb warm up


I have the same problem and it seems that the only way to fix this is to replace the scanner bulb. The problem is that, as far as I can tell, the bulb comes as part of the scanner assembly - and so you have to replace the whole scanner assembly. It is quite expensive - 200 to 300 dollars Canadian. There are whole machines available for $300.00 though so is it worth repairing if one cannot just buy the bulb? Ger.

Jul 13, 2008 | HP LaserJet 3330MFP All-In-One Printer

1 Answer

Scanner error 6


Scanner errors are as follows for that model:

Scanner error # 

1 = dark find
2 = LMW temp find
3 = bulb warm up from off
4 = bulb warm up from coarse
5 = cal label find
6 = doc original find
7 = LMW final find
8 = cal label find after scan
9 = cal label find prior to standby
10 = doc original find prior to standby
11 = bulb warm up from standby

I would see if there is an original on the flatbed glass (platen), or if something is obstructing the scanner view.

If the error persists, replace the scanner
assembly or the formatter pcb

Apr 22, 2008 | HP LaserJet 2840 All-In-One Printer

3 Answers

Scanner light stays on


I have the same problem. I chatted with HP customer care for an hour but it can't be fixed. The only thing you can do now is set the power saver mode to 2 hours, so bulb will turn off in 2 hours. Only way to minimum power consume.

Mar 21, 2008 | HP LaserJet 3055 All-In-One Printer

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