Question about Refrigerators
I attempted to locate an answer to resolve the issue for you, but you have not provided me with enough information to access my service database. Based on your description of the issue, however, I will provide a genric answer. If the freezer is working fine then we must assume that none of the cold air is being distributed to the fresh food, (F.F.) compartment. This is accomplished by a fan in the freezer compartment blowing the cold air into the F.F. compartment. Inspect this fan to see if it is operational.(You may have to push in on the door switch to get it to operate). This switch could also be a suspect!
This airflow is controlled by 1. a damper control that mechanically adjusts to change the amount of airflow, and thusly the temperature.
2. An adjustable control that is human ccontrolled and does adjust itself.
Below is a link that will help you with parts and diagnostic procedures that are specifically tuned to your manufacturers data plate information.
Tip: Always provide the complete information provided on the manufacturers product information data tag, located on the unit, and not in the user’s manual. This will help you acquire a more accurate and expeditious response to your complaint.
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Dave E. (Illeagle)
"Your satisfaction is my personal reward"
Posted on Jun 19, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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