Like to know whether my Samsung 997DF 19"Monitor still carries the warranty
This monitor is having the Serial Number:LE19HHAY400749.R is having the manufacture date: April 2005.
From my memory I remember this was purchsed around 7th July2006. We have lost all the connected papers of purchase of this monitor. As I was told by the dealer it carries a 3 years warranty I would like to know whether my monitor still carries the warranty and if so what is the expiry date of the warranty? Please help. Thanks
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This model is no longer listed under the LG Electronics Warranty Claims List. That would indicate that the warranty status of this monitor is now expired. Another verification would be to look at the date on the sticker on the back of the monitor. Monitors will carry warranties varying from 1, 3, and 5 years. I believe LG typically carries a 3 year warranty. If the date on the back of the monitor is older than 3 years then it is certainly out of warranty.
you can call ViewSonic Customer Support: 800-688-6688 in the U.S. and 866-463-4775 in Canada, give them your product serial no and they would be able to give you the status on your product warranty.
In case you want to avail the warranty service they would also give you a RMA (Return Material Authorization number) number.
As mentioned on ViewSonic website "ViewSonic LCD computer display products carry a three (3) year limited warranty for parts, labor and LCD backlight. Optiquest products carry a limited warranty of one (1) year for parts, labor and backlight. In order to receive warranty service, proof of purchase of the ViewSonic product is required."
hey possible reason is your memory, try to increase your memory, or your pc have lots of worms on it, so make sure you clean up your pc, and also on the software that you installed, try to uninstall things you dont need.
Have you connected the laptop to another monitor and use the same refresh rates that cause the distortion? If the distortion appears on a different monitor, then I would have your laptop examined by a pc engineer, but, if the distortion only appears on the 997DF monitor, I suggest having the monitor checked at a repair shop, also, have you tried connecting the 997DF to a desktop PC, and use the same refresh rates?
Sometimes lcds will turn a yellow/brown/redish colour if they overheat. normally this will not cause long term damage to the screen but it is not good for it, try letting the monitor cool then using commpressed air to get rid of dust or attach a small fan to see if it helps. This may not fix the problem but should confirm if thats what it is.
This sounds like the common STR type regulator IC problem that goes bad with most of these samsung monitors. Not a hard thing to fix,but withg the hi voltage and the safty issues involved, It would be best to have a pro fix this for you. Good Luck