Question about Creative Labs ZEN V Plus MP3 Player

1 Answer

Help!!!!!!!!! My Zen V plus 4gb mp4 wont charge or turn on

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  • Anonymous Jun 21, 2008

    dead all i can get blue glow behind play and back buttons (steady glow)

  • shivaj Nov 26, 2008

    oh my god...it happens most of times...again my zen v plus 4gig is dead...no turning on,no charging...nothing!!

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1 Answer

Before plugging the player to the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. It worked for me ! GOOD LUCK !

Posted on Jun 21, 2008

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Recovery mode for Zen V plus


The step-by-step process for doing the recovery mode is at Creative's website:
http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=107,E=0000000000366987556,K=3577,Sxi=5,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(26219)

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http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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heres some repair places
http://www.zenrepair.com/Zen/index.jsp
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"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Oct 24, 2007 | Creative Labs ZEN V Plus MP3 Player

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