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Your post is old but anyhow, I have the same problem just recently decided to open the case and Disc 1 seems to stuck in and will not rotate or eject , i am troubleshooting this now..hope to give you update if you still need one.
i put in a DVD yesterday and it got stuck in the machine. no mtter what i did, it wouldn't eject. it just said "No Disc". I read all the posts here and everywhere on the net. none of them worked (Stop +2-5-9), eject right after powering up. So, i called Phillips and the guy told me to unplug the machine and wait at least 5 minutes. then plug it back in, and HOLD the power button down for at least 30 seconds. after about 20 seconds it will flash some stuff on the little screen. keep holding the button. then push eject button. AND IT WORKED. the disc ejected. Now i am going to upgrade the firmware. i let the phillips guy know that they should be embarassed to have sold this unit. i am anxious to see if the firmware upgrade will fix this issue. the download for the firmware can be found at www.philips.com. search for the unit (HTS6500) under support link on top. at least i know now that i can get a disc out if its stuck.
Get a paper clip and unbend it so you have a straight wire. Then look closely at the dvd tray and next to the eject button you will see a tiny hole. Push the paperclip wire into the hole and manually release the dvd tray.
check other postings of this same problem...wish I could merge this with the other.
Fix is basically to unplug the unit and let power down for 1 minute. I even pressed power button to make sure it powered all the way down. This resets the unit. Then after plugging in but before turning back on Press the Eject button. My disc ejected right away, but the other solution says it will eject after you turn it on. Hope this helps.
I took a stake knife from the kitchen and pried open the tray door as I hit the eject button this got it to open, I then cycled eject and close, eject close a few times and this did the trick, I even played a DVD and that worked fine also. I had the problem with the tray not opening, and the display would read OPEN when I hit eject and I could hear it trying to open. So I wanted to make sure the tray wasn't just stuck or wedged before I took the system apart and looked for sripped out plastic gears or the belt being broken. GoodLuck email@example.com
Hello buivan, i wish i can make it bigger. but the file is too large to fit in. However, you can do the ff: if drawer bezel won't open by the eject button, do it manually. Turn over the console. you will see a slot underneath the front panel. use a small screwdriver and rapidly move the screwdriver toward the rear of the console.This will press in the built-in eject pin and cause the DVD drawer to open. Gently unclip the DVD drawer bezel from the front and lift it off. Remove 6 screws to open the console if you want to repair the DVD ROM made by Toshiba.
I had the same problem and searched FIX and found a solution for a Phillips DVD player that worked on my Sony DAV-FC7 dvd player. Someone posted that they called their Phillips Tech Service and was told to (a) unplug the dvd unit from the wall and wait 20 seconds,then (b) press the standby+plug the unit back into the wall at the same time and hold for 10 seconds. I did this for my Sony DAV-FC7 which would not power on nor eject (just red light on). IT WORKED!! after doing these steps, my SONY powered on and the rented DVD ejected. The dvd palyer works again. Thanks fellow FIXYA "posters".