I start the machine and it seems to go through the wash cycle fine. Then it begins the dry cycle. It tumbles the clothes and it gets warm, but the moisture never leaves the tub. After the machine runs 12 hours, I stop it, turn off the power and wait for the door to unlock, and the clothes are still very wet. I checked the drain tube, and pump as the instructions suggest, but they are fine. The machine will never stop once a cycle is started, I have to turn it off, and the clothes are always wet.
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Please start with your clothes after the washer finishes it's washing cycle.
Take them out and see how dry they are.
They should be nearly dry.
If not, perhaps the reason you are having problems is they are too wet to begin with for the dryer to properly do it's job..
This is not a rare problem.
One possible reason for the clothes not to be dry when the washer finishes is a loose or worn out belt under the washer.
Another problem some washers have, particularly washer/dryer combos, is that they are sometimes not very effective.
In that case, either smaller loads or rerunning the spin cycle at the end of the washing cycle might help you.
God bless your efforts.
A fairly common problem! The official instructions are
Before using your dryer, wipe the dryer drum with a damp cloth to
remove dust from storing and shipping.
1. Load clothes loosely into the dryer and close the door. Do not
pack the dryer. Allow space for clothes to tumble freely.
2. Turn the Cycle Control knob to the recommended cycle for the type of load being dried. Use the Energy Preferred Automatic Setting (,) to dry most heavyweight and medium weight loads. See "Drying, Cycle, and Temperature Tips."
3. Select a temperature setting on models with a Temp/Fabric selector. The cycle descriptions include temperature setting suggestions.
4. Push the START button.
Stopping and Restarting
You can stop your dryer any time during a cycle.
To stop your dryer
Open the dryer door or turn the Cycle Control knob to OFE
NOTE: The Cycle Control knob should point to an Off area when
the dryer is not in use.
To restart your dryer
1. Close the door.
2. Select a new cycle and temperature (if desired).
3. Press START
The first thing you need to check is your vent system. If your dryer vent is clogged with lint, the dryer has a hard time expelling the moisture.
Then, if the vent is clean, try using a timed drying cycle instead of a sensor cycle. If your clothes get dry using the timed cycle, then you might have a sensor problem.
Also, make sure your wash machine is properly spinning out the clothes. I saw that once before where the customer thought the problem was with the dryer, but it ended up being their wash machine's ATC switch adding water at the end of the spin cycle.
Whilst 'combos' will 'wash' a full load of clothes, they are not so good at 'drying' a full load. Since there must be a 'tumbling space' inside of the drum, into which the clothes can fall during the drying cycle. In a 'nutshell' one 'wash load' equals 'two drying loads', That's the price you pay for having a space saving 'combo' machine instead of having a 'washing AND a drying machine. Add to that the fact that most 'combos' are 'condenser driers', as opposed to 'free flow outlet driers', . The consequence is that it takes far longer to 'wash and dry' a load of clothes in a 'combi' as oppose to two separate machines
The number one cause of dryer heat related problems is poor exhaust ventilation. If not vented properly, a dryer will not dry efficiently, will take longer than required to dry, and will cause the heating circuits to overheat to the point of failure. The dryer will actually seem hotter as the heating circuits begin to overheat. This is also the source of many fire hazards if not resolved. Read through the link provided and review some of the potential causes. Hopefully, this may save you a service call.
If you check everything and still have poor heating issues, please let me know. You may have an internal bias or hi-limit thermostat malfunctioning.
If your dryer seems to run forever, it could be because of a clogged vent or internal ductwork. Your dryer may have an automatic cycle that turns off the dryer when the clothes are dry. It does this with a special thermostat or moisture-sensing system.
Normally, this is what happens during an automatic cycle:
The thermostat tells the dryer to heat until the interior of the dryer reaches a pre-set temperature--say 135 degrees.
When the dryer reaches the pre-set temperature, the thermostat tells the timer to begin advancing. (If there's a moisture sensor, the timer advances only if the moisture content of the clothing is low enough.)
The timer advances until the interior cools, then the thermostat tells the timer to stop advancing, and tells the dryer to start heating again.
This cycle continues until the clothes are dry. But…if the vent is clogged, the dryer may never reach the proper operating temperature, so it doesn't send the signal to the timer and the dryer continues to run indefinitely, even if the clothes are completely dry. To fix the problem, clean the vent and/or internal ductwork.
washer dryer and dryer ony machines differ in a huge way. the big diff. is the drums on each are completly different sizes. the conventional dryer has the bigger, giving better air flow and tumble to clothes. the w/d has a smaller drum thus less air flow and less tumble between clothes. the best way to see this effect is remove half the clothes after a wash and then select a drying cycle. u will see that by giving the clothes more room to tumble free of each other rather than tumbling in a large ball will dry them. washer dryers are really only a marketing tool.
(ex main brand engineer)