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Computer will not recognise Creative Players when plugged into the usb socket;says player not connected.

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  • guapachica10 Jul 20, 2008

    My computer says player detected but then a messge pops up saying , player not connected please connect player....

  • kiffy16 Sep 15, 2008

    connected via usb and says not connected

  • Mikey MP Dec 21, 2008

    my computer says USBdevice is not recognized when i plug in my creative zen nano into my USB port.

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Had the same problem took me a while but figured it out - follow this link - http://support.creative.com/Products/ProductDetails.aspx?catID=213&subCatID=214&prodID=10795&prodName=ZEN%20Micro&subCatName=ZEN&CatName=MP3+Players

download the a driver first - once you download that the computer will see your Creative! Then update your firmware. I used the oldest update they had (which was the same as what was on it) but once reloaded it rebuilt library and we were back in action - to my suprise all the songs were still there!

Posted on Oct 31, 2008

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I recently had a similar problem, and nothing I did helped; what I eventually did sounds pretty simple and possibly won't help ( I have a feeling that it might have been a USB port issue, more than anything). I have added the description of my problem below my 'solution'.

I disconnected the player from my PC, restarted the PC, disconnected & reconnected the battery from the Muvo2, turned the player on (just to check if it was reading the music) then turned the player off. Then (with the Muvo2 powered off) I reconnected the player to the USB cable; the darn thing was recognised immediately and was working fine...

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