Question about Toshiba A205-S4577 Notebook

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Ethernet NIC card not seen in Network adapter (code 31)

Hi! Had a lightning strike close to house last week. Was watching TV when it happened without a warning and heard a Pop at the cable modem and everything went off. Cut all power to everything at that point but when next time I tried to use my laptop could not see the LAN connection in Network connections via the Marvel yukon miniport fast ethernet nic(?). Doesn't show up when plugging the cable from the modem to the laptop. Loaded the drivers again from the disc and get yellow exclaimation point (code 31) in the network adapter folder in Device Manager. I'm assuming I have a hardware problem, but haven't taken the laptop apart yet hoping another fix is possible. Thanks!

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  • Joseph Fuller Jun 21, 2008

    Well, I have loaded the device drivers from the support disc, deleting and reinstalling them to try and bring it back up at least 3 times. The laptop is only 5 months old and I'm using Windows Vista system and not too happy with it at the moment. But, I would really appreciate any help you can provide. Thanks!

  • Joseph Fuller Jun 21, 2008

    OK, Thanks!

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Code 31 means that the device drivers are incorrectly installed.

In order to solve the issue fully, can you please tell me what Operating System you are using.

Posted on Jun 21, 2008

  • Simon Vann
    Simon Vann Jun 21, 2008

    From what you and from previous experiances, Im afraid to say that the NIC is probably fried. If possible try to get an engineer to check it out.

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Thanking you

M.Sridhar

   

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