Ethernet NIC card not seen in Network adapter (code 31)
Hi! Had a lightning strike close to house last week. Was watching TV when it happened without a warning and heard a Pop at the cable modem and everything went off. Cut all power to everything at that point but when next time I tried to use my laptop could not see the LAN connection in Network connections via the Marvel yukon miniport fast ethernet nic(?). Doesn't show up when plugging the cable from the modem to the laptop. Loaded the drivers again from the disc and get yellow exclaimation point (code 31) in the network adapter folder in Device Manager. I'm assuming I have a hardware problem, but haven't taken the laptop apart yet hoping another fix is possible. Thanks!
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Yes even without any NIC card installed on your computer , the wireless adapter will definitely work since its a different device that work for wireless connection and has nothing to do with your NIC card configuration.
There should not be any problem with you buying your own PCI ethernet card and install it yourself. They are not that expensive. www.newegg.com has on for only $7.99 and it will work fine in your computer. It does not need to be from Dell.
I got the same NIC (Network Interface Card) a few weeks ago, and my connection has been dropping out as well. I've tried different versions of drivers, but without success. I was playing around with the NIC's settings, and this is how I fixed the problem.
Right click on "My Computer" select "Properties" from the list select the tab named "Hardware" click on "Device Manager" expand the tree item named "Network Adapters" right click on the Realtek RTL8139 and select "Properties" from the list go to the "Advanced" tab Select "Link Speed & Duplex Mode" On the drop-down menu to the right, select "10M Full mode" Click "Ok" close out of Device Manager and My Computer properties.
The problem should be solved. The only disadvantage to this is that speeds on a local network will be slow on this computer, or if you're lucky enough to have a +10 meg line straight to your house.
Do you have any 2.4MHz cordless phones in the house or is the computer near a microwave? those two items can cause interference. You can go to Dell.com, go to support then download drivers/software, enter in your service tag is best if you know it? find the network card driver and download it. You can find out which NIC card you have by going to my computer, system, then device manager and right click on the NIC, then properties, it will tell you what card you have.
Check for the pins inside the integrated NIC to check if the pins are bent / disfigured. Does not look like the additional card is making any different, looks more like a moving NIC cable is makin the difference.