Question about Dell Office Equipment & Supplies

2 Answers

Dell 1700: Flashing "Replace

Posted by on

  • 1 more comment 
  • pam_henson Nov 15, 2010

    Yes, I tried that. I read the manual and have tried this posting from 3 year ago. I couldn't get step 4/5 to work:



    Reset the photoconductor (PC) drum counter on the Dell™ 1700(n) printer.
    To reset the photoconductor (PC) drum counter, perform the following steps:
    1. Turn off the power using the switch on the back of the printer.
    2. Open the front door of the printer.
    3. Hold the Continue button down, power on the printer, continue to hold down the Continue button until just the Error LED is on solid, then release the Continue button.
    4. Close the front door.
    The
    Continue button, Ready/Data, Toner Low, and Load Paper LEDs should all be lit.
    5. Wait for the printer to complete its POST process.
    This is completed once the printer begins emitting a fan noise and the rollers start, then stop.

    6. Press the Cancel button four times slowly until the Toner Low LED is lit.
    NOTE: This is the option for resetting the drum counter.
    7.
    8. Press and hold the Continue button until the LEDs all begin to rapidly cycle up / down in sequence, then release the Continue button.
    The Toner Low
    LED is the only one on.
    9. Cycle the power on the printer.
    10. When the printer is ready, press the Continue button once to print a settings page.
    11. Under the heading Cartridge Information, verify the Photoconductor value is 0K (zero-K)

  • pam_henson Nov 18, 2010

    I did try that. No luck. Any other suggestions?

  • pam_henson Nov 18, 2010

    I also tried this from a posting 3 years ago but couldn't get the indicator lights in step 4 to work. Still flashes Replace Drum.



    Reset the photoconductor (PC) drum counter on the Dell™ 1700(n) printer.
    To reset the photoconductor (PC) drum counter, perform the following steps:
    1. Turn off the power using the switch on the back of the printer.
    2. Open the front door of the printer.
    3. Hold the Continue button down, power on the printer, continue to hold down the Continue button until just the Error LED is on solid, then release the Continue button.
    4. Close the front door.
    The
    Continue button, Ready/Data, Toner Low, and Load Paper LEDs should all be lit.
    5. Wait for the printer to complete its POST process.
    This is completed once the printer begins emitting a fan noise and the rollers start, then stop.

    6. Press the Cancel button four times slowly until the Toner Low LED is lit.
    NOTE: This is the option for resetting the drum counter.
    7.
    8. Press and hold the Continue button until the LEDs all begin to rapidly cycle up / down in sequence, then release the Continue button.
    The Toner Low
    LED is the only one on.
    9. Cycle the power on the printer.
    10. When the printer is ready, press the Continue button once to print a settings page.
    11. Under the heading Cartridge Information, verify the Photoconductor value is 0K (zero-K)

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Dell Master
  • 3,530 Answers

Welcome to Fixya.
Hi. Since you already replaced the drum you might need to reset the drum's counter. To reset the counter, You must leave the door open press and hold the Cancel button until all lights flash in sequence.
Thank you for using Fixya!

Posted on Nov 16, 2010

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,567 Answers

Did you try to do this after replacing the drum:
After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, press and hold the Cancel button until all lights flash in sequence.

Posted on Nov 15, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Close door or replace cartridge message won't go away


Replace the imaging drum and reset the life counter on Dell ...

www.dell.com/support/article/us/en/19/SLN142828/EN

DellOct 31, 2014 - Obtain replacement part; Fit replacement part; Reset life counter ...counter on Dell 1700, 1710, 1720, 2230, 2330, 2350, 3330 and 3335 laser printers. ...toner low and error lights, 23xx and 33xx will display the message Replace PC Kit. ...Fit the assembled toner and drum to the printer, close the front door.Missing: 5210n ‎persistent

34 Short Paper Error on Dell 5210n, 5310n Printers ' Dell US

www.dell.com/support/article/us/en/19/SLN133464

DellMay 10, 2013 - If the pegs do not change position, the gray paper size guide may have become separated ... On the left side of the inside of the printer, under where thecartridge goes, there are two white ... Close the upper and lower doors.Missing: laser ‎message ‎persistent

Dell Printer -- Feeder Problem ' FixYourOwnPrinter

www.fixyourownprinter.com/posts/29793
Aug 28, 2008 - I am having trouble with my Dell 1700 laser printer. ..... the printer jams in the middle, I get the message, but opening and closing the front door will allow the..... I replaced the cartridge just in case,(the tape had been removed!) ...

Jan 08, 2016 | Dell 5210n Laser Printer

1 Answer

I have a Dell 1700 printer - it was showing an error and when i pressed the green button it printed a help guide. This said that i needed to replace the imaging drum and it would no longer print until this...


After you replace the imaging drum, you should reset the imaging drum's counter. To
reset the counter, press and hold the Cancel button until all lights flash in sequence.

May 03, 2011 | Dell 1700 Laser Printer

1 Answer

Photoconductor kit? Dell 1700 printer


The photoconductor kit is another word for the drum or imaging drum. All three words refer to the same part.

Here is a link from the Dell site for this model.
http://accessories.us.dell.com/sna/PopupProductDetail.aspx?c=us&l=en&cs=dhs&sku=310-5404

Once you replace the drum, the printer has to be manually reset. If this is not done, the printer will continue to give this print out. By resetting it, the counter is set back to zero. The drum is good for around 30k prints.

From the Online Manual for the 1700, to reset the counter:
http://support.dell.com/support/edocs/systems/1700n/en/index.htm#online_documentation

To reset the counter, press and hold the Cancel button until all lights flash in sequence.

NOTICE: Resetting the imaging drum's counter without replacing the imaging drum may damage your printer and void your warranty.

Jun 18, 2010 | Dell 1700n Laser Printer

2 Answers

Flashing error and toner on Dell 1700 and will not print even after replacing drum and toner this happened before and I found on line sequence of pushing the buttons on printer to clear...but i can no


After replacing fysicalythe photoconductor/imagaging drum, leave the door open. Press and hold Cancel untl all lights flash in sequence to reset the printer. Close front cover.

May 28, 2009 | Dell 1700 Laser Printer

1 Answer

How do I get our Imaging Drum light to go off?


Follow the four simple steps below to reset the internal drum counter.
 
1.)    Open the front door.
2.)    Press and hold the “Cancel” button; until all of the lights flash.
3.)    Release the “cancel” button.
4.)    Shut the front door.
 
 
P.S.
 
Here is a Link to the Dell 1720/1720DN online users guide.
http://support.dell.com/support/edocs/systems/prn1720/en/index.htm
 
And here is a direct link to Replacing the photoconductor.
http://support.dell.com/support/edocs/systems/prn1720/en/1720_en/en/d0e4183.html#replacing-the-imaging-drum
 
-Hope this helps








Apr 07, 2009 | Dell 1700 Laser Printer

1 Answer

Dell 1700 laser printer


Call Dell. the 1700 has special reset instructions for resetting the drum count.

Feb 24, 2009 | Dell Office Equipment & Supplies

6 Answers

Dell 1700 laser printer has Low toner and error lights flashing


Leave the printer on. Open the front and hold down the cancel button until all the lights are flashing in sequence. Close the front while still holding the cancel with the lights flashing and then release the cancel button. This should reset it.

Thanks

Nov 07, 2008 | Dell 1700n Laser Printer

1 Answer

Dell 1700 laser. refilled toner, getting gray background


Check toner darkness settings using the setup utility.

Oct 18, 2008 | Dell 1700 Laser Printer

3 Answers

1700 Drum Error


hold cancel button down with door open, this should rest it

Mar 27, 2008 | Dell 1700n Laser Printer

2 Answers

Dell 1700 image drum


After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, press and hold the Cancel button until all lights flash in sequence.

Dec 13, 2007 | Dell 1710n Laser Printer

Not finding what you are looking for?
Office Equipment & Supplies Logo

Related Topics:

350 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Office Equipment & Supplies Experts

The Knight
The Knight

Level 3 Expert

74106 Answers

Electro Med Services...
Electro Med Services...

Level 3 Expert

6694 Answers

color wheel light...
color wheel light...

Level 2 Expert

138 Answers

Are you a Dell Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...