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Dell 1700: Flashing "Replace

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  • pam_henson Nov 15, 2010

    Yes, I tried that. I read the manual and have tried this posting from 3 year ago. I couldn't get step 4/5 to work:



    Reset the photoconductor (PC) drum counter on the Dell™ 1700(n) printer.
    To reset the photoconductor (PC) drum counter, perform the following steps:
    1. Turn off the power using the switch on the back of the printer.
    2. Open the front door of the printer.
    3. Hold the Continue button down, power on the printer, continue to hold down the Continue button until just the Error LED is on solid, then release the Continue button.
    4. Close the front door.
    The
    Continue button, Ready/Data, Toner Low, and Load Paper LEDs should all be lit.
    5. Wait for the printer to complete its POST process.
    This is completed once the printer begins emitting a fan noise and the rollers start, then stop.

    6. Press the Cancel button four times slowly until the Toner Low LED is lit.
    NOTE: This is the option for resetting the drum counter.
    7.
    8. Press and hold the Continue button until the LEDs all begin to rapidly cycle up / down in sequence, then release the Continue button.
    The Toner Low
    LED is the only one on.
    9. Cycle the power on the printer.
    10. When the printer is ready, press the Continue button once to print a settings page.
    11. Under the heading Cartridge Information, verify the Photoconductor value is 0K (zero-K)

  • pam_henson Nov 18, 2010

    I did try that. No luck. Any other suggestions?

  • pam_henson Nov 18, 2010

    I also tried this from a posting 3 years ago but couldn't get the indicator lights in step 4 to work. Still flashes Replace Drum.



    Reset the photoconductor (PC) drum counter on the Dell™ 1700(n) printer.
    To reset the photoconductor (PC) drum counter, perform the following steps:
    1. Turn off the power using the switch on the back of the printer.
    2. Open the front door of the printer.
    3. Hold the Continue button down, power on the printer, continue to hold down the Continue button until just the Error LED is on solid, then release the Continue button.
    4. Close the front door.
    The
    Continue button, Ready/Data, Toner Low, and Load Paper LEDs should all be lit.
    5. Wait for the printer to complete its POST process.
    This is completed once the printer begins emitting a fan noise and the rollers start, then stop.

    6. Press the Cancel button four times slowly until the Toner Low LED is lit.
    NOTE: This is the option for resetting the drum counter.
    7.
    8. Press and hold the Continue button until the LEDs all begin to rapidly cycle up / down in sequence, then release the Continue button.
    The Toner Low
    LED is the only one on.
    9. Cycle the power on the printer.
    10. When the printer is ready, press the Continue button once to print a settings page.
    11. Under the heading Cartridge Information, verify the Photoconductor value is 0K (zero-K)

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  • 3,530 Answers

Welcome to Fixya.
Hi. Since you already replaced the drum you might need to reset the drum's counter. To reset the counter, You must leave the door open press and hold the Cancel button until all lights flash in sequence.
Thank you for using Fixya!

If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b

Posted on Nov 16, 2010

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  • Master
  • 2,567 Answers

Did you try to do this after replacing the drum:
After you replace the imaging drum, you should reset the imaging drum's counter. To reset the counter, press and hold the Cancel button until all lights flash in sequence.

Posted on Nov 15, 2010

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1 Answer

I have a Dell 1700 printer - it was showing an error and when i pressed the green button it printed a help guide. This said that i needed to replace the imaging drum and it would no longer print until this...


After you replace the imaging drum, you should reset the imaging drum's counter. To
reset the counter, press and hold the Cancel button until all lights flash in sequence.

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Photoconductor kit? Dell 1700 printer


The photoconductor kit is another word for the drum or imaging drum. All three words refer to the same part.

Here is a link from the Dell site for this model.
http://accessories.us.dell.com/sna/PopupProductDetail.aspx?c=us&l=en&cs=dhs&sku=310-5404

Once you replace the drum, the printer has to be manually reset. If this is not done, the printer will continue to give this print out. By resetting it, the counter is set back to zero. The drum is good for around 30k prints.

From the Online Manual for the 1700, to reset the counter:
http://support.dell.com/support/edocs/systems/1700n/en/index.htm#online_documentation

To reset the counter, press and hold the Cancel button until all lights flash in sequence.

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Flashing error and toner on Dell 1700 and will not print even after replacing drum and toner this happened before and I found on line sequence of pushing the buttons on printer to clear...but i can no


After replacing fysicalythe photoconductor/imagaging drum, leave the door open. Press and hold Cancel untl all lights flash in sequence to reset the printer. Close front cover.

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1 Answer

How do I get our Imaging Drum light to go off?


Follow the four simple steps below to reset the internal drum counter.
 
1.)    Open the front door.
2.)    Press and hold the “Cancel” button; until all of the lights flash.
3.)    Release the “cancel” button.
4.)    Shut the front door.
 
 
P.S.
 
Here is a Link to the Dell 1720/1720DN online users guide.
http://support.dell.com/support/edocs/systems/prn1720/en/index.htm
 
And here is a direct link to Replacing the photoconductor.
http://support.dell.com/support/edocs/systems/prn1720/en/1720_en/en/d0e4183.html#replacing-the-imaging-drum
 
-Hope this helps








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1 Answer

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Call Dell. the 1700 has special reset instructions for resetting the drum count.

Feb 24, 2009 | Dell Office Equipment & Supplies

1 Answer

Is my Dell 1700 Laser Printer photoconductor drum truly fried?


The drum collects used toner for apprx. 30,000 pages. After that, the printer recommends that it be changed to prevent used toner from spilling internally into the printer's mechanisms. The whole photoconducter/drum can be replaced. The new part from Dell is apprx. $50.00 US. 
http://accessories.us.dell.com/sna/products/Printer_Accessories/productdetail.aspx?c=us&l=en&s=dhs&cs=19&sku=310-8710#Overview

You might have reset the "counter" for the photoconducter. Ever  have a water  fillter with an electronic timer? You replace the filter, then you reset the timer? Perhaps you reset the timer without actually replacing the filter. So to speak. :)
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Leave the printer on. Open the front and hold down the cancel button until all the lights are flashing in sequence. Close the front while still holding the cancel with the lights flashing and then release the cancel button. This should reset it.

Thanks

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Check toner darkness settings using the setup utility.

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