Question about Dell Inspiron® 1501 (N11157) PC Notebook

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My dell inspiron 1520 wont fire up for ages and when it does there's no icons or start menu on the desktop

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  • chrislyness Nov 15, 2010

    i tried to pres F8 but nothing happens just a blank screen

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  • 77 Answers

Hi,
Welcome to Fixya Support
I am Michelle, and i will be assisting you regarding the issue
please restart the system and tap the F8 key on initial system logo.
in the advanced menu select the safe mode option.
login as an administrator
click start...in the search box type system restore
in the window that appears, restore computer to earlier date and time and click next
select a date may be a week or 2 back when system was running fine and click next
follow the onscreen steps

You may also run the combofix tool.
you can download it from the below link
http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please feel free to ask in case you face any difficulty or in case issue persists.

Posted on Nov 15, 2010

  • 8 more comments 
  • Maanita Clive
    Maanita Clive Nov 16, 2010

    please restart the system and as soon as you see the Dell logo keep tapping the F8 key. This should bring up the safe mode option screen. Howevrease still it doesnt then we might have to run a repair of windows.
    Please let me know the operating system xp, vista or windows 7 and accordingly i will share the steps with you for the repair process.

  • chrislyness Nov 16, 2010

    i tried that but still nothing happend, i have a Dell inspirn 1520 Windows Vista

  • Maanita Clive
    Maanita Clive Nov 16, 2010

    Thanks for the update
    You may click on the below link
    http://vistahomebasic.windowsreinstall.c...

    it has the steps mentioned for repiring windows vista with pictures as well for easier understanding

    do let me know in case you face any difficulty.

  • chrislyness Nov 16, 2010

    Thank you very much i will try it and let you know, im using my other laptop, just in case you wondered how im online

    Regards

  • Maanita Clive
    Maanita Clive Nov 16, 2010

    sure.. i will be online for few hours now. the repair may take some time. You can post back the status once done. All the best!

  • chrislyness Nov 17, 2010

    hi iv been trying all night but it just keeps crashing when i switch it on, it said on the screen....Driver IRQL - not less or equal, whatever that means, i dont have the original system discs i just have a copy what my friend did but it dosen't recognise the disc when i put it in, its checking for memory problems at the moment, god i feel like launching it over the balcony

    Thanks for your help

  • Maanita Clive
    Maanita Clive Nov 17, 2010

    firstly please ensure you are able to boot from the vista disc
    restart the computer...on dell logo tap the F12 key
    select ide cd drive\ dvd drive option
    insert the vista disc and press enter
    your shystem will restart..if you get a message" press any key to boot from cd"..immediately press enter
    once done the vista disc should be loaded

    next set of steps are in the below link http://www.bleepingcomputer.com/tutorial...
    please do let me know if you are getting stuck in this process then at which step.

  • chrislyness Nov 17, 2010

    i just have a copy of the system disc and device drivers, its suggesting i disable caching or shadowing on the bios memory, but dont know how to do it

  • Maanita Clive
    Maanita Clive Nov 17, 2010

    please ensure you have the genuine windows vista disc to be able to run a repair.
    Rather than copying from someone else's disc, i would suggest just borrowing the original disc itself in order to run the repair.

  • chrislyness Nov 17, 2010

    ok i will see if i can get it, thanks

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