Question about Samsung SyncMaster 245BW Monitor

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Monitor will not display in native resolution.

I recently had my 245bw sent out for service because the backlight started flickering. Got it back, and now its all well and good, except for one problem: it won't display in its native resolution of 1920x1200 anymore. It will only display in 1600x1200. I didn't buy a widescreen monitor to look at a 4:3 aspect ratio. I have updated the drivers from Samsung's website (multiple times!) yet the problem presists. Help!

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  • vladimir24 Jun 20, 2008

    Thanks. They took it back and are sending it back out for repair. Hopefully this solves to problem, although I was hoping I wouldn't have to wait around for another fix, but that's on their end.

    Thanks a lot, it helped when I went in to explain the problem!


  • Anonymous Sep 27, 2008

    I had the same problem with the flickering and now it just went out on me completely.

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Sounds to me like they replaced your vga board with another compatible one but not the same exact one I would call the repair facility that did the work and ask questions about how they repaired the monitor like if they used another vga board etc. hope this helps

Posted on Jun 19, 2008

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Hi there.

If the screen flickers, make sure the display settings in Windows match the native resolution and refresh rate for the monitor. You can find the native resolution of a flat panel display in the specifications, in the printed material or on the box that came with the monitor. Some common native resolutions are 800 x 600, 1024 x 768, 1920 x 1080, and 1680 x 1050.

The most common refresh rate for LCD monitors is 60 Hz. This normally cannot be changed for flat panel displays using Plug and Play settings. However, if you are using special video software to increase or decrease the refresh rate, change the refresh rate to match the default refresh rate specification of the monitor.

STEP 1
To change the screen resolution and refresh rate settings in Windows, do the following:
- In Windows XP
See my tip on setting up the optimum screen resolution for Windows XP here.

- In Windows Vista (Same for Windows 7)
1. Click Start, and then click Control Panel .
2. Find the Appearance and Personalization area, and click Adjust Screen Resolution .
3. Move the slider bar until the screen resolution matches the native resolution.
4. Click Advanced settings, and then click the Monitor tab.
5. Select the Screen refresh rate that matches the default rate for your monitor (if it is not already selected).
6. Click OK, and then click OK again.

If you cannot select the native resolution or the native resolution is unavailable, continue to the next step to update the drivers for the graphics adapter on the computer.

You can get the latest updated video drivers from the video hardware manufacturer's Web site. Here is a list showing some of the video hardware websites:

Check for NVIDIA video driver updates at NVIDIA Home Page.
Check for ATI/AMD video driver updates at ATI/AMD Home Page.
Check for Intel video support and downloads, Intel Downloads. (If you have an Intel mainboard and are using onboard graphics).

NOTE: If you are using onboard graphics with a mainboard that is not manufactured by Intel, just give me the name and model number of your mainboard and I can try and locate the graphics drivers for you.

After updating the video drivers, go back to Step 1 and try to change the screen resolution again.
Note: If you cannot select the native resolution after updating the video drivers, the graphics adapter in the computer might not support that resolution and may need to be upgraded.

If after changing the resolution and updating video drivers the flickering persists then check the video cable connections. Unplug the cable and inspect the cable for damage. If the cable is damaged, replace it with a new cable. Try to use cables less than 3 meters (10 feet) long.

Monitors are sensitive to magnetic fields so have a look at the environment around the monitor. Speakers, florescent lights, fans, cell phones, radios, and any other electrical device can cause flickering. Temporarily move electrical items away from the monitor to see if they is producing a field that causes the flicker.

If the monitor has more than one type of connection available such as VGA, DVI, or HDMI, try a different type of connection.

To see if the video coming from the computer is causing the problem, temporarily connect the monitor to another computer. If the flicker is gone when the monitor is connected to another computer, then this means that the graphics adapter hardware on the first computer is damaged or might need to be upgraded to use the monitor. On the bright side at least it's not your monitor.

If however the flicker remains then the problem lies within the hardware of the monitor itself and is not a software problem. If you have bought this monitor fairly recently then I suggest you take it back to the place of purchase and have them test it. Some monitors carry 3 year warranty support so if you bought it within the warranty period specified by the reseller I suggest you see if you can get refunded or have them swop it out.

~Slasher_X

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If your monitor type is FP731, then it's native resolution is 1280x1024 and this is what should be set in the Display Properties under Settings tab (in Windows). If it's a different model, you can search for it's specs on the web to see what is it's native (a.k.a. optimum) resolution.

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Is it just the fonts that are blurry, or everything? If fonts only, then this almost certainly suggests that running the ClearType tuner again would solve the problem. But this applies to all displays, so if one is good and the other is not, then this isn't it.

If everything is a little blurry, then this suggests one of two problems -- the first, you report trying, which is that the display adapter is set to a different resolution than the native resolution of the LCD monitor itself. Your display adapter should probably be able to drive 2 monitors (the built-in laptop monitor and the external monitor) at once. You should be able to set their resolutions separately.

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Step 1. Connect the video cable and turn on the computer. What happens?
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