Question about Acer Aspire One Netbook 8.9" Notebook

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My acer is infected everytime I try to download a security for it it throws up an error saying this file is infected and asks me is I was to activate my anitvirus software now ( I never downloaded that antivirus and I can get my security free through comcast) Can I fix this without restoring and loosing all my pictures and files if so PLEASE HELP! If not is there a way to do a soft restore?

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You've got yourself a rogue anti-virus that is a form of computer malware that deceives or misleads users into paying for the fake or simulated removal of malware and won't let you do anything on the computer. Follow the instructions on this link to get rid of it.

Posted on Jan 12, 2011

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Posted on Jan 02, 2017

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1 Answer

Why cant i order and download free games without the store app?


Check your computer security. Change browser and try again.
If this fails contact store and ask for help.

Feb 12, 2015 | Tablets & eReaders

Tip

How To Remove A Virus From Your Computer


Requirements: On an uninfected PC connected to the Internet, download the following programs to a thumbdrive. We will need this to fix the infected computer.
Instructions:
  1. Shut down the computer as soon as you realize there is a problem. Pop-ups, program errors, dll errors, fake Anti-Virus scanners, and similar are signs there is a problem. Shut down the computer normally, or hold the power button in until the computer shuts off.
  2. Power on the computer, and hit F8 before the Windows Startup screen appears. Select Safe Mode.
  3. Login if asked to, if not select Yes to continue.
  4. Click on the Start menu, select Run, type msconfig and press Ok, or type msconfig into the Start menu search box and press Enter.
  5. Under the General tab, select Diagnostic Startup. Press Apply.
  6. Under the Services tab, check the Hide All Microsoft Services box, and uncheck any services you don't recognize in the window.
  7. Under the Startup tab, select Disable All. Press Apply and Ok.
  8. Don't restart the computer yet.
  9. The System Restore Utility backs up selected files automatically to the Restore folder. Quite often are infected files stored there as backup files, and many Virus Scanners are unable to delete these files. If you suspect your computer may be infected, it is recommended that you disable the System Restore Utility to remove the infected files from the Restore folder.Select your OS for directions on how to disable the System Restore Utility - XP, Vista, 7
  10. While in Safe Mode, insert your USB thumbdrive and open it in My Computer.
  11. Open Combofix.exe, select Ok when it asks. Let Combofix scan and remove any infections it finds. It should restart the computer when it is done. When it restarts, boot up into Windows normally.
  12. Login if asked to, open your thumbdrive in My Computer again, and run Combofix.exe once more.
  13. Open up SmitFraudFix.exe from your thumbdrive. Press any key to continue when asked. Type 2, and press enter. When the scan is complete, restart your computer.
  14. If you had a fake Anti-Virus Scanner infection, open up Remove Fake Antivirus.exe from your thumbdrive. Press Start, and press Yes. When the scan and removal is Complete, restart the computer again.
  15. Install Microsoft Security Essentials, or your choice of Anti-Virus Software when the computer returns back to the desktop.
  16. Restart if asked to, and when the computer restarts, run a Full Scan in Microsoft Security Essentials.

on Feb 25, 2011 | Computers & Internet

1 Answer

Pop-ups saying machine is infected


There's a good chance that the popup itself is the infection. Do not download what it wants you to download! I recommend downloading a few free pieces of software that will hopefully help you out. If you don't have any active protection software I recommend you download Microsoft Security Essentials, it's free and it's great. Secondly Malwarebytes (Which can be downloaded from download.com [or cnet.com]) is a handy virus remover, but isn't active protection. Spybot Search and Destroy is another piece of non-active protection with a good virus / spyware remover.
Try downloading these and running them in safe mode. To get to there, restart your computer and press F8 repeatedly as it boots up, until you see a boot menu. From there navigate to safe mode using the arrow keys and enter.
If you're not particularly computer savvy however, if you do have an infection I'd recommend taking it to a professional.

Mar 26, 2011 | Computers & Internet

2 Answers

Everytime i try to open the downloaded c3 themes it always says "file not supported"


meaning you downloaded the wrong themes for your phone. Go to zedge.net to download a specific themes for your NOKIAC3. thanks

Jan 09, 2011 | Nokia C3 Cell Phone

1 Answer

May have encountered spyware


Download a program called MalwareBytes from www.downloads.com . You will need to download to another computer and copy the file to a USB or CD to put on your infected computer. Boot the infected computer into safe mode (press F8 repeatedly during the initial boot sequence of the computer). Select Safe Mode with Networking. Once in safe mode, install the MalwareBytes program and run a full scan. Have it remove all infected files. Reboot the computer normally, run a full scan again and then run a full virus scan. Let me know your results.

Feb 24, 2010 | Computers & Internet

1 Answer

I have a virus on my computer and ''Security tool'' and ''Personal antivirus'' have come up and they are asking me for an activation code. I cannot download ANYTHING to my computer and alot of things won't...


You don't want to activate these programs !!
Go to another computer and burn to a flash drive malwarebytes and run on infected computer. You may need to rename the mbam.exe file to something else. Also try norman malware remover or sdfix (bleepingcomputer.com)

Nov 20, 2009 | Computers & Internet

1 Answer

Aspire 5920-6864 notebook


Hi there.
Coincidentally i had the same problem last week, I'm a PC technician and i came to the conclusion that my PC had been hacked and a trojan was placed somewhere on my PC. Hackers are very clever and you can download malware just by clicking on a infected website, you won't even know you have been infected.
What i did to resolve this was reset my wireless router and set up a new WPA2 password, i went back to my PC and performed a system restore and took my PC back to at least a week before the problems started, i let it do that, then i ran all my antivirus and anti spy programs, cleaned the registry, set a new OS password and restarted the PC then i reconnected to the internet updated my antivirus and its been fine since.
Try this method, if you have no restore points post back

Good luck and thanks for using FixYa!!

Mar 11, 2009 | Acer Aspire 5920-6727 Notebook

6 Answers

Acer eData Security Management


Everytime I open certain docs. I get told that "eDataSecurity was not properly installed! Please re-install the software" I then click Ok and the it says Windows explorer has stopped working.
It's becoming an anoyence considering I can't use my windows2007 anymore :(
Is there anything I can do to re-install eDataSecurity,so I can live out happy days with my computer and not decide to throw it out my window??

Jul 02, 2008 | Acer Aspire 5050-3242 Notebook

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