Question about Canon PIXMA MP830 All-In-One InkJet Printer

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Mp830 fax problem

All of a sudden, my MP830 starts trying to receive faxes for every phone call, when I subscribe to a DRPD service. I checked my settings and don't have the DRPD selection available anymore. Someone at Canon suggested that the country code somehow got changed in the programming, probably due to power failure, etc. Does anyone know how to change this back without taking it to a repair depot?

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  • eddiecg Jun 21, 2008

    When I purchased my machine, in New Zealand, it arrived set up for operation in Australia! A techie at Canon talked me through what buttons to press to change it to NZ, and everything was OK. Then the machine got broke, and I was given a new one - which has arrived set up for Australia! Can't remember what buttons we pressed (something to do with the power button, then you press something so many times, and so on), so am looking for that info.

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Got an answer from Canon NZ:

1. Press the red Stop/Reset button and keep it pressed.
2. The 'Alarm' light will flash - count 12 flashes.
3. The screen on the Canon will show 'SERVICE MODE' and something #1.
4. Press the right arrow key twice to bring up FAX TYPE #3.
5. Press OK to check the country - mine showed Australia when it should have been New Zealand. Scrolling with the arrow keys shows the countries available for your machine.

Posted on Jun 27, 2008

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On the operation panel, press the following buttons to select DRPD.
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"Distinctive Ring" is a service provided by some telephone service providers. Two phone numbers are assigned to one phone line so that you will hear different ring patterns for incoming phone calls than for incoming faxes. If you subscribe to this service, follow the instructions below to program your All-In-One to use it.
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