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Posted on Nov 15, 2010

KitchenAid 475 Watts KT2651X Epicurean planetary assembly keeps droping off. Why?

4 Related Answers

Anonymous

  • 130 Answers
  • Posted on Mar 30, 2010

SOURCE: I have an Epicurean KitchenAid Mixer. It does not

The easiest thing to check is the brushes. There are two large "buttons" on the sides of the mixer. They have a large slot in them. You can use a quarter to stick in the slot and turn the button counterclockwise. Once removed you will see a spring sticking out. Now this is important. On the other end of the spring is a small carbon bar (the brush) which is square and about half an inch long. Note that there is one corner of the carbon bar, the brush, which is removed forming a flat on that corner. Note the position of the flat so that you can replace the brush in the same position. If you don't then the brush will not contact the armature and the unit will never run!

Once removed examine the end of the brush to see if there is some crud on it, most likely charred flour. Carefully scrape the crud off the brush and re-insert it remembering the above . . .make sure it slides easily into position. If it is sticky then remove it again and clean out the brass hole with a q-tip.

Do this to both brushes and the unit will most likely run.



Of course make sure the outlet you are using has power to it!!

If it still doesn't run then there is a problem with the motor control board or the motor.

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Anonymous

  • 53 Answers
  • Posted on May 31, 2010

SOURCE: kitchenaid professional 6 stand mixer: planetary falling off

http://www.fixya.com/support/t3235959-planetary_fell_out_while_mixing_bread

Anonymous

  • 1238 Answers
  • Posted on May 18, 2011

SOURCE: My Kitchenaid Epicurean Model KT2651XAC changes to

Good day!

That problem is usually happen when the motor is partially defect.Changes of speed on the motor is cause by shorter length of carbon brush inside of motor.

Replacing of carbon brush is not for D.I.Y...I suggest to buy a new motor to replaced that.

Thank you

jonescraigju

  • 8 Answers
  • Posted on Aug 30, 2011

SOURCE: The planetary assembly fell off

My wife has the same model and the planetary unit fell off shortly after we bought it. Since we had moved overseas to a remote pacific island, getting it fixed under warranty was out of the question.

Since the rotary unit is a pressue fit, I pressed it back into place and it worked fine for about 3 months before I had to repeat the process. After that it became a monthly ritual.

I finally decided to fix it for good. What I did was drill a 3/8" hole in the center of the nub in the middle of the inverted rotary cover plate. I then drilled a 5/16" pilot hole in the center of the grooved shaft that the rotary cover plate presses onto. I then tapped that hole with a 18 NC tap. I was careful to tap it just a little shy of the depth of the cap screw that I was going to insert into the threaded hole so that it would jam as I tightened it. I then greased all the gears with a white machine grease and pressed the roary cover plate back onto the shaft. I then put a washer on a 5/16"-18 x 1" socekt head cap screw and clamped the thing together. It hasn't come off in the last 2 years.

While I am moderately skilled in this sort of thing it wasn't a precision operation. Since I was living in a fairly remote location with no shop, I did the entire operation on the kitchen counter using a handheld electric drill. Probably the hardest part was determining how deep to tap the shaft. I did it by trial and error. You can adjust the depth by using a washer or two of varying thicknesses.

I'm really surprised how lame a design using a press fit for this assembly is. They could easily prevent the problem by using my approach or even putting a cotter pin through the shaft and reciever tube in the rotary cover plate (a small hole would be needed in the side of the tube to set the cotter pin).

From what I've seen on the internet while looking for a solution, this is a fairly pervasive problem.

We thought we were buying a high quality machine that we thought would be reliable in our remote situation. Fortuantely, other than the falling rotary cover issue, the machine has worked great.

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Power On Problem

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