Unidentified image (by 5 users)

posted by charito15 on Jun 19, 2008

Report abuse

i have a powershot870 but when i take a few pictures it takes it but when i review it it says unidentified image and the screen is black i have checked the battery and the memory card is a high speed one i dont know what to do please help me
charito15@aol.com

I have the same problem.

4 Other Users Have The Same Problem

Comment by floridiangir, posted on Sep 17, 2008

I have the same problem, my camera worked great for 4 months, got it for christmas, and now none of my images are identifiable. ??? PLEASE HELp, this camera isnt cheap as Im sure you all know!

Comment by jlghs2, posted on Jul 24, 2008

I have the same problem. I called Canon and they claimed to have never heard of this problem, although I've seen this issue raised on several sites. They told me it's probably the card. I got a brand new card, formatted it and still got 26 new unidentified images after shooting only about 50 pictures! I also took the previous card to a camera store to see if they could retrieve the pics/videos. They charged me $30 and when I got home, the "retrieved" pics/videos were still not able to be retrieved. I'm so frustrated with this camera!

Comment by M Blair, posted on Jul 07, 2008

Unidentified image problem. After taking a few pictures, the review shows a question mark or a thumbnail of what I shot and says "unidentified image".
I've taken 100s of photos with this camera w/out any problems, Til one day it started giving me that message. Now I can get 1 good pic out of 10.
is this fixable?