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I do not have the software to control the scanner.

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  • whizzard69 Jun 19, 2008

    The model is a memorex 6136u.

  • Edric Rojas May 11, 2010

    What is the model number

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  • 126 Answers

Please click / check this link and download the software driver http://www.memorex.com/html/download_software_now.php?CID=24&PID=882. Unzip the file on your preferred folder/path and run setup by double clicking the file.

Posted on Jun 20, 2008

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1 Answer

Scanner error 2


Hi,

You can't just hit the SCAN button on the scanner. It won'd work.

Go in the control panel and click on Scanners & Cameras and you should see the HP icon there. Click it and scan from that menu. The scanner should work if you installed the software correctly.

Here is the correct link for your unit with all the GOOD software if all else fails
Download the drivers for your printer and install. ( Uninstall the previous software from Control panel Add/Remove Programs )

Download Drivers

Regards,
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How do i get my mustek 1200 iii ep flatbed scanner to work with windows xp. my computer restarts every time i clink on scan.


If you have the orginal software that came with your scaner and it says that it is compatible to Windows XP, you may need to use the disc to reinstall it. YOu will first need to turn off the scanner and unplug it from the PC. Then uninstall the old software from install/uninstall in your control panel. (start>control panel>install/uninstall programs, search the list for your scanner software.)

If you do not have the software or it is not for Windows XP:

There is the link to a site with a driver download specifically for your scanner, instructions on installing it for windows XP and also a link to answers to problems for your specific scanner.

http://www.mustek.com.tw/Download/driv_scanr/english/1200ub.html
.
Before you begin any download make sure your virus control software is up to date.

First click on the link "Instructions for XP installation and print it out.
Next click on a driver for XP from the chart to download it. When a window pops up click save and browse until you locate desktop. Save this file to your desktop. It will be an .exe file.
Turn off your scanner and unplug it from your PC and uninstall the oldsoftware as advised above.
Click on your new driver file to install it. Follow instructions.
Once the driver is installed, plug the scanner back into the computer and turn it on.
Restart your computer.
It should now recognize your scanner.
Try a scan.

Dec 18, 2010 | Mustek Plug-n-Scan 1200 III EP Flatbed...

1 Answer

Scanner doesn't work. It says no scan options,


You can check if the scanner driver is still installed by going to Control Panel\Scanners and cameras (if you have windows vista, you need to be in "classic view" in control panel)

If you see the HP scanner listed there, you can double click on it to run the windows scan wizard.
If this works you just need to find some scanning software, not necessary the HP one.

If there is no scanner listed, you will need to download the software and drivers which you can most likely find on the HP website.

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Unable to install software on HP4370 Scanner. Although the previous software has been uninstalled a message appears stating that the software is already installed.


uninstall it completely ....even the driver ...cause if it is a auto-run install it sees that the driver and the printer it is still on ...or ..browse the cd ..and only click on the scanner software
first go to the control panel and remove the software from the add remove programs ...than ..restart the computer ..and than try only software for the scanner If it does the same...remove all drivers and software related with the printer /scanner..and run the complete cd again ...

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1 Answer

We cannot get the scan to operate on the hp officejet 4315 all in one printer


When you lift lid to scanner pad, does bulb light up? It should also move slightly as if to prepare for a scan. If these things do not occur, something is definitely wrong with the scanner itself and will require a technician to service.

If bulb does light and carriage moves, then you should try using the buttons on printer control panel and try to use software on computer to try a scan.

If the control panel button works, then it's a software issue. You can try different software like HP Directory or any photo software with input from scanner feature.
If software works, but control panel doesn't, you'll need a technician to fix the panel.
If neither work, we are back to a problem with the physical scanner. That requires a technician to look at it.

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I had a similar problem. Driver of scanner was ok.
Went to configuration->device manager-> in list checked the USB controllers and updated the Enhanced usb2 controller. Reboot and re-install de scanner driver. Most likely this will solve your problem

regards, Andre

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hi,
please check whether you have installed the software in Administrator mode only because it can restrict you in establishing the connection..Also try to restart before you reinstall your Scanwise..hope this helps you..thank you!!..

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Epsom CX7800 Scanner Printer


Windows XP has its own scanning software found within the control panel under scanners and cameras. This appears to provide a more direct method of controlling the scanner because it is part of the OP Sys as opposed to 3rd party scanner software. If the scanner is installed and it appears as an installed option, then try using this approach instead of the actual scanning software.that came with the scanner.

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