Question about Leisure HOMEPRIDE Electric Fireplace Heater w/ Remote

2 Answers

I purchased an Electralog Electric Fireplace in 2009. I have moved and have misplaced and/or lost the directions/instructions and the remote to the heater. I have the Electralog Model # 6904890100. Can you help me? My name is Ron Graham e-mail address RLGraham5@att.net

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  • rlgraham5 Nov 15, 2010

    I purchased an Electralog Fireplace Heater in 2009. I have lost and/or misplaced the instructions manual and the remote. When trying to turn on the heater manually using the 3 buttons, it will work for 10-15 seconds then shut off. It will shut off only when I switch on the "heat" button. The flame will run all the time until the heat button is pushed. I remember that I had to set up the remote to work the fireplace when I bought it. Can I get the fireplace to work without the remote or can I get another remote with instructions?

  • rlgraham5 Nov 15, 2010

    Thanks for all the help. I located (and called) a business that solved my problem.

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Hi Ron,

I found a manual for Electralog Fireplaces here. It seems to be rather generic, but hopefully answers your questions about the appliance.

As far as your remote control device goes (and possibly a model specific manual) , the manufacturer's info in the manual provides this for contact:

Dimplex North America Ltd.
1367 Industrial Road
Cambridge, ON N1R 7G8
Canada Customer service:
1-800-668-6663
Monday - Friday
8:00 a.m. - 4:30 p.m. EST
Technical specialists:
1-888-346-7539
Monday - Friday
8:00 a.m. - 4:30 p.m. EST

I hope this helps & good luck!

Posted on Nov 15, 2010

  • Steve Nov 15, 2010

    Oh - I forgot the link to the manufacturer's web site - here it is below:

    www.dimplex.com

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You can call 1-888-346-7539 and they will be able to email you a copy of the owners manual.

Posted on Nov 15, 2010

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