Question about Dell 1720dn Laser Printer
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Posted on Jan 02, 2017
SOURCE: Dell 1720dn toner error
You have to reset the drum count on the printer after you replace the drum. Call dell tech support they will not charge you for help resetting the drum even if you are not in warrenty.
Posted on Feb 19, 2009
After replacing the drum unit you have to tell the printer that you've done it(it's not smart enough to figure it out itself). Have the front door open and press and hold the Cancel button on the printer until all lights flash in sequence then let go. Then close door and try.
Posted on Mar 25, 2009
Are the new cartidges genuine DELL, or remanufactured?
If they are remanufactured cartridges, it is possible that they have had the wrong chip installed (there are several very similar chips, and people occasionally make mistakes),or faulty chip. A miising chip, or one that has come 'adrift' is also a possibility. If they were both bought at around the same time, from the same source, they could well be from the same production batch.
Clearly they should just work, and should have some sort of warranty, so talk to your supplier.
Posted on Apr 26, 2010
SOURCE: I have a Dell 1720dn
The problem you are facing shows that you may put the non-compatible toner cartridge, or the chip on cartridge may not recognized the toner, it is recommended that you put the original replacement of toner cartridge then it will not give any problem.
Posted on Feb 17, 2011
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