Question about Compaq Presario 1400 Notebook
Forgive the lateness katnipsm, (Like that!)
If you have the Restoration Disk (CD) you need to use it. When asked perform a Non-Destructive Installation. This is a Repair.
Gathering by the comment that this Compaq Presario is used, I'm of the thought that you may not have the Restoration Disk.
HP bought out Compaq. The disk is free from HP Support. Alas, the shipping and handling is not.
I am in the USA, and can only guide you with the direct cost based on this.
The cost is $17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
In the US call the toll free number 1-800-474-6836.
24 hours a day, 7 days a week.
For areas not in the US, allow me to give you the HP Worldwide Support link,
You may wish to write down the Product Number which is on the bottom of the laptop, in the white Service Tag. (P/N)
The Serial Number (S/N) may be asked for also.
It is okay to give the serial number to HP Support.
It is not okay to state it on a public forum such as this.
The Restoration Disk has the basic necessary Windows files, to repair your genuine copy of Windows on the laptop.
As for deleting personal information from a Harddrive, katnipsm, the truth is you cannot.
The information will always be on the Harddrive.
To be Absolutely assured that the information cannot be retrieved, you would have to remove the Harddrive, smash it with a hammer to pieces, and then burn it.
The FBI in the US has recovered data from a laptop harddrive, that the perpetrator used explosives for the building the laptop was in.
The laptop, and harddrive were severely damaged.
The FBI took the smashed, burned laptop apart, retrieved the badly burned Harddrive, and managed to retrieve enough damaging information to put the perpetrator behind iron bars.
Now let's be realistic though. It takes more than just the technological capability to retrieve this data. It also requires machines, and software.
Probably not in your immediate area. But, I do not underestimate our senior citizens. (God bless you!) I'm not stating the technological capability may not be there, just the required equipment.
You can delete the files by using the Restoration Disk, and when asked perform a Destructive Restoration. No personal documents will be accessible, unless the technological capability, and equipment is present, or can be obtained.
(Goodbye to any programs you have installed, or downloaded. Same to applications.
Goodbye to personal documents such photos, videos, music, or personal documents you have created)
I'm a computer 'geek' with over 20 years experience. Can I do it? No.
Do not have the equipment, and no desire.
After you have performed a Full Installation use the game CD disks from the 1998.
For further questions please post in a Comment.
Posted on Nov 19, 2010
Welcome to Fixya.
Run CCleaner, a freeware that cleans unwanted files in your system.
Click on this link, hit download button. Once downloaded, select Language to begin installation.
Once installation is complete, launch the application. On the left menu, click Registry, then click Scan for issues. Once populated, click FIX issues.
After doing this, do the microsoft update.
Hope this helps. Please feel free to come back for further assistance.
Posted on Nov 15, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
If your Compaq Presario has major issues, restoring it to factory defaults may be the best course of action.
There are a number of situations when completely restoring a computer to its factory settings is the best solution, including resolving virus infections and corrupt operating system files.
Back up all of your user data to a USB thumb drive, external hard drive or other device.
The restore process will destroy all of your data, so this is vital to do.
Turn on your computer and open your CD or DVD drive.
Place the restore CD that came with your Presario into the drive and restart your PC. If you do not have a restore CD, you can contact Compaq to order one.
Allow the computer to boot up from the restore CD.
You will see a series of messages guiding you through the restoration process, as well as several warnings that all data on the computer will be erased.
Continue the restoration process, and follow the prompts as needed.
You may need to locate the license key for your version of Windows; that key should be located on a label on the top of the computer case.
Hope this helps
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