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I have a memory craft 7000 that shows an "ER" message and won't sew

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Most likely it is a step motor failure. It is possible that the A board or the F board has failed. There is a diagnosis chart and service program to run to isolate the problem, but it is complicated and requires explicit knowledge. You could try this: Turn the power off and manually move the needle bar from side to side a dozen times or so then turn the power on. Turn the power on and off several times if necessary, always waiting five seconds between on and off. If this does not work, take it to a Janome dealer (Janome is New Home).

Posted on Nov 15, 2010

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1 Answer

Janome Memory Craft 7000 Sewing Machine- When I turn the machine on it moves the needle position slightly and message comes up Err 4, then it freezes. Any clues ????


My Memory Craft 7000 sometimes does the same thing, if it's very cold. Try warming it up by placing it near a heat source, a vent or a floor heater, for a few minutes. Then it works perfectly.
I've used these machines for over 20 years now, and they're my favorite!

If this doesn't solve your problem, you need to take it in for servicing.

They are work horses, but they do need their maintenance from time to time.

I hope this helps you.

Aug 17, 2008 | Janome Memory Craft 5700

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