Question about Acer Timeline AS5810TZ-4657 Notebook

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The DVD tray was stuck so I used a paperclip to open it as it said in the handbook. Now half the tray seems to be missing and it makes a loud vibrating noise when I play a DVD

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I would check your manual on how to remove the cd\dvd unit its not normally very difficult check that all the bits are there and ok give it a blow through and a clean and try again

it i still dosen't work you may have to replace it

plenty of places to buy from and ebay is very good but also if you type into google the make of your unit it will come up with severall options where to buy

good luck and hope you get sorted

Posted on Nov 15, 2010

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Disc stuck in samsung bluray

You can use a paperclip to open the door on the tray even without the unit being powered on. You should see a small hole in the front of the tray or really close to it. You would want to get a paperclip or something of that size and push it into the hole to pop the tray out. You will then be able to get the disc out of the tray.

A side note: You shouldn't have to shove the paperclip in the hole. Try it without a lot of force at first. You should see the tray wiggling or trying to pop out, at that point you might have to press it in a little harder.

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My dvd is player strcked while playing

If your DVD is stuck inside the player, there is usually a tiny hole above the tray opening. If you straighten out a paperclip and push that into the hole, it should release the tray and you can pull it open.

Jan 27, 2014 | Audio Players & Recorders

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Cant open dvd drawer

Sometimes DVD player drawers get stuck closed because the disc inside isn't seated properly. At other times the player may have another problem. The first step in discovering if it is the disc or another issue is to remove the disc. Most DVD players have a secret eject button. It allows you to open the drawer when a disc gets stuck and cannot be ejected normally.
For this you'll need a standard size paperclip.

  1. Unfold the paperclip and make it as straight as possible.
  2. Look closely at your DVD player . Push the tip the paper clip into the small hole on the tray cover on the front of the Toshiba. The hole is on the right side of the cover.
  3. Press inward gently with the paperclip until you feel a slight resistance, then continue pushing to engage the internal eject button. The tray should pop open partway.
  4. Gently pull the drawer until it's fully retracted. Be careful not to pull too far.
  5. Remove your disc from the drive.
  6. Before you reinsert another disc, use the remote and/or buttons on the player to close the door, and reopen it. You can also press carefully with your fingers. If you cannot open/close the drawer normally at this point, do not put in a new disc until you have repaired the problem.

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Look next to the DVD tray to find a small hole. Once you have found that hole use a small paper clip and straighten one part of the clip. Carefully insert that extended paperclip into the hole, if you meet resistance apply gradual pressure until the tray opens...if the tray does not open...Remove the paperclip end (straighten the paperclip again and reinsert the straight end of the paperclip straight into the hole. Once you meet resistance press gently again, if you feel the paperclip continue into the hole without bending, continue pushing until the try opens. This is the correct way to open a CD/DVD/Blu-ray tray with or without the power on.
If you need further assistance, please ask...

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CD/DVD drive?

Some have a tiny hole, right under the tray that comes out. Use a paperclip in the hole to manually open the tray.

(Some desktop computer towers have a door in front, that needs to be eased open first, then access to the actual CD/DVD drive unit can be obtained)


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I was attempting to install program and now, the drawer will not open. I did the paperclip trick to no avail. It makes an attempt to open but the rod (?) seems to not be able to push the drawer open. ...

The "paperclip trick" should work - try doing it with the power to the PC off next time. You may have to angle the clip a little left, right up or down to find the point that needs to be pushed. Each time you pull out and push in the tray will move outward. - repeat as needed to remove the disk from the tray.

Power up the computer and gently push the tray in manually. It make not eject w/ the button or software command until the next power down / power up cycle, and then it should return to working as expected.

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Cd/dvd drive does not open and cd stops in the middle of running



  1. Step 1 Power down the computer. You won't need power for this and when inserting metal objects into the computer it is a good idea to keep it turned off.
  2. Step 2 Take your paperclip and straighten it. You probably won't need the whole thing, but straighten most of it.
  3. Step 3 Look around the front of the drive. There should be a very small hole there (just wide enough for the paperclip). This hole will probably have no markings and seem to serve no purpose.
  4. Step 4 Push the paperclip into the hole. There is a button inside there that will release the lock on the CD/DVD tray. It's pretty far in there so push lightly until the paperclip won't go any further. You'll see the tray move a little.
  5. Step 5 Now you'll need to get that tray open. Use something small and flat like a credit card, screwdriver, fingernails, or a dull knife (the type used to spread butter) to pry open the tray until you can get your fingers around it to pull it open.
  6. Step 6 Pull the tray open. It will give some resistance, but this should not hurt your drive. Get the disc out and close the drive again.
  7. Step 7 Reboot the computer afterwards to reset the drive. This step may not be necessary, but it's usually a good idea to reboot after manually opening the drive to make sure it resets and is able to be used normally again.


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Try unpluging unit, then plug back in and press open/eject.Also look for a tiny hole on front door used to insert paperclip end, push in this will open tray.

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Should be a small hole in the front new the drawer. Stick the end of a paperclip into it and the drawer should open. Power off, of course.

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