Question about LG 42LC2D 42 in. LCD HDTV

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Our LG is 42LG30D and keeps "losing" channels, for

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Your dram may hve codensation on it. leave the unit on standby or power on. The problem will go away.

Posted on Nov 15, 2010

  • sammyb110 Nov 15, 2010

    Thanks atang1, but what is a "dram"?...either way I will leave it on standby today.
    best regards

    Sam

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Cannot keep all channels on tv


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1 Answer

Loss of channels


If you mean "losing" as in you could no longer tune to those channels because they disappeared out of the channel list entirely, then it's likely a software problem.  If you haven't already, try resetting your DVR to factory settings (since this unit is TiVo powered, it should be under the main menu, Messages and Settings, then Restart or Reset system; follow the on-screen instructions to reset the system).

If you mean "losing" as in you can tune to the channel but there's no signal, then that sounds like a tuner problem to me.  If the box is still under warranty or you lease it, have it repaired or replaced.  If you bought the box and the warranty is up, it looks like you might have to get a new one, or pay for the repair out of pocket.

You might also try calling back to DirecTV tech support and asking to be escalated or to speak with a supervisor; especially if it's a box you're leasing from them, since it is definitely *their* problem in that case.

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