Question about JVC Everio GZ-MG57 HDD Camcorder

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Lens cap display reads lens cap on but its not

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  • boojooman Jul 02, 2008

    i have a JVC Everio GZ-MG57 hard disk camcorder.The problem I have is the light sensor,when I turn on the camera and remove the lense cap it tells me the lense cap is still in place and the image on the screen is extreemly dull even outside on sunny days. On the jvc website there are reports of this problem with other JVC products which they are repairing free of charge but unfortunatly not my model.

  • snd_nes Jul 06, 2008

    i have the same problem i got my camera a year and it says lens cap is on but the cap is off my model # is GZ-MG57U

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I had the same problem on my GR-D750U and JVC will fix it.  See
http://www.jvcservice.com/service/CustNoticeCamcorder.asp?PgReq=DspDtaDtl&MdlNbr=GR-D750US&Pgm=CCD

If you have a different product, try replacing the GR-D750 in the URL above with your product and see if a valid warrantee page is returned.

Posted on Jul 13, 2008

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SOURCE: Display reads ''remove lens cap''

I had the very same problem with my gr d33 dv camcorder, very frustrating..I rang the jvc service support centre on 0870 330 5000,and spoke to a very helpful chap called kevin ,they ask when and where you bought it and the serial number which is underneath the cam,the fault is with a ccd sensor and a common problem with many jvc cams ..they offer a free repair up to june 2009 for some models iv`e checked and yours is valid for repair..they arrange to pick it up from your house and back all free..they took mine and returned it in 5 days which is a very good .and it works perfect .Hope iv`e been of some help to you..

Posted on Jan 17, 2009

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