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Re: paper won't load from both cassettes
Which paper trays are not lifting or albe to use? Did you look to see if you have any paper jamed behind the paper trays. Was it working before a paper jam? If so your problem may be with that paper tray. Need a little more info.......
Is the copier seeing the paper in the cassette, if yes then your pick up assy. connectors could be loose or your pick up assy s. are bad. try switching the assy first before replacing also check your connectors
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You didn't state where the jam is indicated. If it's indicating a paper pickup jam there are levers toward the back of the cassette that could get hung up.If it's a fuser jam the outlet lever on the fuser unit.If it's indicated in the transfer drum area a bad transfer sheet can give a false jam indication sensing paper on the drum.
The paper on the CLC-1180 is held to the Transfer Drum by static attraction. Certain papers or media will not work with machine. One thing you can try is to check the flex the paper. Flex the paper and see which way it has the most flex. If the paper has more flex or bend in the Landscape direction load the paper in the Letter "R" direction, or Portrait direction (letter). If the paper is too stiff it will conform to curvature of the transfer drum and Jam.
Canon does not recommend the use of Transfer Material in the CLC series. Canon does have a recommended Heat Transfer Paper for Fabric item # 6094A082AA that will work with the copier.
Canon does recommend aftermarket transfer paper do the damage possible to the fixing rollers. It's possible you could get a Service Tech to adjust the Attraction charge in the copiers service mode to make this paper work better. The CLC 1100 series this very fussy about paper and some papers will just not work. The newer Canon Color copiers use a Transfer Belt which eliminate the bends and provide a straight through paper path much improving the performance with odd or heavy papers.
If not paper jam may has some problem with feed rollers on printer.First make sure that option to feed from cassette is turned on.Check this on maintenance mode.Аs the printer is in warranty better don't touch anything else and call Canon.
open the cassettes. open and close the copier doors. does the jam clear? if so make sure the paper in the cassettes matches what the displays says. tray 1 8 1/2x11 needs to be the same as what is in the cassette. if this is not he problem then you have a part filure, tire, belt, clutch. you may need a tech.
Tackler- I dont think I have a solution but I know that the cassette should stick out about 5cm i.e. the cover just fits on nicely. I found with mine sometimes it needed a firm (but not hard) push in as obviously some sensor was not being tripped and it would just not pick up the paper in the tray. Have you tried using the top down feed? At least if that works you can print (and you can stack up a couple of pages).