The unit requires an external speaker.. make sure the sound isnt muted in the menu either.. the external speaker is made by kenwood and should have been included with the unit.
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Visit www.kenwoodusa.com for latest firmware updates. Some of the updates are specific to map software (Garmin for KNA-G510) or bluetooth (Parrot for KCA-BT200) only.
Unfortunately the brain and wires for KVT911DVD aren't compatibles with the KVT915DVD,but you may find them at ebay.com
If you find the brain by it selft you can order the cables from pacparts.com
Check the navigation setup and make sure the voice guidance is set to on. If it is, then the installer didn't catch the right wire for vss. Had the same problem, after getting my unit professionally installed, figured it was a problem with unit so I upgraded to the G510 and installed the DV4100 in my other vehicle myself, caught the right vss wire and now the unit works perfectly,displays turn by turn and gives voice guidance. Read previous solutions, they really help.
I have a question. Everything is working perfectly except for there is no picture on the TV nor DVD. It was working fine until the other day when I messed around with some wires seeing if any of them were loose. Any suggestions?
IF there is no route guidance it is because the unit is not receiving VSS information from the vehicle. Confirm that you are getting the VSS info from the correct source and or use Rostra Precision Control's cruise control guide to confirm your VSS wire.
Incidentally, I assume you're talking about the Kenwood KNA-DV4100?
Also, I assume this unit has come into your hands through legitimate sources. It is NOT an accusation when I mention that electronic equipment absent of an operator manual CAN have dubious origins. Again, this is NOT an accusation. Rather, it's always good to know where such a unit came from. When an owner's manual is missing, it raises a flag - unless, of course, you know and trust the person selling it to you.
At any rate, you can simply download a manual at Kenwood's website, below. Simply copy-and-paste into your internet browser's address bar:
http://www.kenwoodusa.com/support/simple.aspx?men=2&M2=69
no voice guidance and no auto re-route. Help please
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