Question about HP LaserJet M1522nf Multifunction Printer (CC372A)

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Hello I ve got 2 hp M1522nf printer and they have the same message: err. scanner 5 Can't print anymore send faxes...Do anything.

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Hello, The scanner is failing to initialize, this is a common problem with this printer. The printer will also randomly power itself down, Good news it can be repaired, Follow the link for more information.

M1522INFORMATION


Thanks

Posted on Feb 04, 2011

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1 Answer

I have a internet phone svc, which came with a small box, which I conncected to the printer I can't send fax anymore I changed to ECM to off, and the speed to medium, still not helping why?


Hello.
Hello. Are you able to simply use a double adapter from the wall, plug the box and internet phone into one side and the fax directly into the other side.
It sounds like the box is interfering with the fax signal, so by bypassing the box it should solve the problem.
Regards GM

Jul 15, 2011 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

My HP Laserjet M1522nf does not print a confirmation page after I send a fax. Please help!


Hello, if you go to the reports menu from the control pnel, then to the fax reports sub menu.

From there you cn setup all of the confirmations required.





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Jan 07, 2011 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

I get an error 49 message as soon as I try to fax. Then the printer switches itself off and back on again.


Try the following: got to the menu (the wrench) and with the arrows look for service, press ok and look for restore defaults. After that unplug the fax line (this is very important). Go to the hp website and download the firmware update and run it (while updating dont to anything to the printer, no print, copy, fax.) when that is completed try to fax again this should resolve it. If the error persist the formatter (the motherboard) is defective. I think HP repair formatter issues with 2 years from the original purchase.

Sep 07, 2010 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

Hp m1522nf: Keep getting scanner error5. Don't use the scanner but not I can't copy with this error.


Hello !
I worked with those printer for 2 years...
This scanner error 5 you are getting is hardware failure on the scanner assembly
I would recommend you to try updating the firmware to the latest version, but most of the time its not going to work.
Now heres the best solution:
If the printer its under warranty (1 year after purchase date) just call hp tech support and you can get a replacement for $69 US dolars
its better than buying the scanner assembly
If the printer its out of the 1 year warranty, theres a service note for this specific issue that will extend your warranty 1 more year, that means 2 years warranty if the problem is a scanner error 5

Hp tech support phone number is 1 800 334 51 44

If you have any other question just contact me at :

eliteprintersolutions@hp.com

Jul 02, 2010 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

After I scan documents with the M1522, it will not receive faxes


Hi dbraaten,
This sounds like there is a problem with the scanner assembly. Are you getting any error messages? Like scanner error 5? If so call hp tech support 1800 334 5144.
Al

Dec 02, 2009 | HP LaserJet M1522nf Multifunction Printer...

1 Answer

Error codes 283 and 232 in received Faxes


basically error 232 indicates that a communication failure has occurred between the two machines
Following these steps may help resolving your issue

1. Make sure that the phone cord is plugged directly from the wall jack into the back port of the fax machine that is marked "Line" or "To Wall Jack", or that has a wall-jack symbol.
2. Verify that the line interface unit (LIU) (the box that the phone cord plugs into) is seated fully into the back of the fax.
3. Remove any other device from the line such as splitters, credit card machines, or telephone answering machines, and retry the fax communication.
4. Try sending and receiving faxes on a different fax line.
5.Try using a different telephone cord.
6. Have the phone company test your line for static or noise problems.
7. Disable Error Correction Mode (ECM) if the same error occurs repeatedly.

Hope this helps.
thx

Jun 02, 2009 | HP LaserJet M1522nf Multifunction Printer...

2 Answers

Printed confirmation on faxes sent form HP Laser Jet Fax M1522nf


To get confirmation page do this:
1. On the control panel, press Setup ( ).
2. Use the arrow buttons to select Reports, and then press OK.
3. Use the arrow buttons to select Fax Reports, and then press OK.
4. Use the arrow buttons to select Fax Confirmation, and then press OK.
5. Use the arrow buttons to select the option for when you want the fax error reports to be printed.
6. Press OK to save the selection.

To iclude first page with report:
1. On the control panel, press Setup ( ).
2. Use the arrow buttons to select Reports, and then press OK.
3. Use the arrow buttons to select Fax Reports, and then press OK.
4. Use the arrow buttons to select Include 1st page, and then press OK.
5. Use the arrow buttons to select On, and then press OK to confirm the selection.

Mar 25, 2009 | HP LaserJet 4 plus Printer

2 Answers

Hp laserjet m1522nf


Copy function was not working, says "device is busy". Message appeared on the printer screen is:"scanner error 5, turn off then on". This was done several times and message still appeared. I called 866-625-1176 and was connected with HP Technical Support and after 20 - 25 minutes of diagnostics, the technician informed me that they were sending me a new printer at no charge. I assume this meant that HP is aware of the defect and has no solution other than to replace it. The printer was only 6 months old.

Sep 05, 2008 | Office Equipment & Supplies

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