Question about M-Audio ProFire 2626 Sound Card

2 Answers

I have newly bought a Profire 2626 which the shop assured me would work with my laptop. The computer is a HP pavillion Dv5, with Vista home premium Service pack 2. I installed the software and the 2626 control panel works fine, showing audio coming up in channels. But there is no sounds from the computer coming back through the unit for monitoring. when i try to use software(Propellerhead Record, M-Powered Pro tools) the software recognises the unit, but won't let any sound through for recording, nor let any sound of tracks out for monitoring. Is this a problem with my firewire chipset in the laptop? Also i have downloaded the latest drivers from M-Audio with no difference.

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  • thorls330 Nov 15, 2010

    Did all that, and stilll the same. My old digital tape video camera still works fine to tranfer content using firewire. I can't seem to get any answers from tech support either. it's getting tough. just spent a packet on gear and can't use it. Very much appreciate the prompt reply but.

  • thorls330 Nov 15, 2010

    Just trying to get some other opinions guys, S.O.S. spent three days on this problem so far. And being a novice I am feeling totally frustrated and lost.

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  • 19,396 Answers

Hi.

Try closing down Propellerhead software. Go to sound settings in control panel, and check what is the preferred audio device in Vista settings. You should get a dialog box similar to the one below, with the 2626 detected as high definition audio device.

I have newly bought a - ginko_9.jpg

If still no luck, try updating Vista. There is a Microsoft update that may be needed to reognise high definition audio device.

See: No output audio device installed - the Fix - Microsoft Windows

Download details: Windows Vista (KB929685)

Alternative download (try microsoft first):

Download Windows6.0-KB929685-x86.msu

If that does not work, then there is another update that may be needed. See:

Download details: Windows Vista (KB937077)

Restart the computer after each update.

Regards.

Ginko.

Posted on Nov 15, 2010

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  • Master
  • 4,281 Answers

First we need to check drivers of your laptop[ audio driver,Firewire driver and M audio driver. Uninstall all 3 then reinstall then if still same then try with another option for connect to computer except firewire like usb if possible. Then if still same issue then connect another firewire device to your laptop if it still not working then your firewire port of laptop is mal functioning. Let me know if you need further assistance.Thanks for using FixYa.

Posted on Nov 15, 2010

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Posted on Jan 02, 2017

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