Question about Hampton Bay 24002 Ceiling Fan

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Altura 68" Ceiling Fan

High speed seems slow.

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  • samito624 Jul 22, 2008

    I have exactly the same problem, and I am extremely disappointed with it. I want to take it back.

  • Mauidave Oct 03, 2008

    I just purchased and installed today. My $49 fans put out more air on medium speed. I will be taking this fan back. Looks good, doesn't work

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  • Contributor
  • 20 Answers

That's because it's 68" across, even though it uses the name motor inside as a 52" fan.

Posted on Jun 19, 2008

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Altura 68'' ceiling fan only operates counter clock wise. Removed remote control function. Operates by 3 speed wall switch. How do I operate the fan in the clock wise position. Installed in 2010. It just...


If there's no reverse switch on the fan you won't be able to unless you put the remote back. Also, It should be going counter clockwise.

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Windings in the motor shorted out or the switch shorted out.

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I purchased a 68" altura


You may have to physically reverse the position of the fan, or at least the blade

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Fan won't reverse though it has before


It could be 1 of 3 things. 1) Receiver unit, 2) Sender (Remote), 3) Motor. For my brand new ceiling fan it turned out it was the motor.

Jun 13, 2010 | Hampton Bay 24002 Ceiling Fan

3 Answers

Altura 68" fans will not operate on high speed.


I jtoo, ust bought The Altura (68" fan from home depot)
Home depot makes hampton bay through various chinese manufacturers.................
The fan ran slow on high speed, and barely ran on medium or low.
home depot gave me a number for their tech department that knew right away.....that the capacitor(s) are defective in many of the Altura fans.
They are sending the capacitors in 3 days to me no charge.
They are located under the fan ( remember the white square plastic plug you had to connect and the 2 wires for the optional light kit?.....)That plug is for the capacitors that everyone is having a problem with.
My guess is they are under rated for a fan that big and are sending better ones to those with problems.
Hope this helps.
The number is:
1-800-330-3267

Aug 18, 2009 | Hampton Bay 24002 Ceiling Fan

1 Answer

Does the altura 68 in turn slower than other fans? I was thinking that there was a problem at first, however the air flow seems better than smaller fans...


yes some fans turn slower. usually the larger ones have slower speeds. If you are happy with the speed you have then just enjoy it.

Just curious about one thing. Do u have the fan on a dimmer switch?

Jun 15, 2009 | Hampton Bay 24002 Ceiling Fan

2 Answers

Altura 68" ceiling fan noisy


TAKE THE DARN THING BACK, IT SHOULD NOT MAKE ANY NOISE.

Jan 13, 2009 | Hampton Bay 24002 Ceiling Fan

8 Answers

Hampton bay altura 68


Read this on another thread - apparently the solution came from HB's tech support.
Turn the fan speed to HI and then select Reverse.  You should hear a "click" and see the fan reverse direction.  It seems that the reversing relay only works when the fan speed is set to HI.
Good Luck!!
Two Metre Man

Jul 12, 2008 | Hampton Bay 24002 Ceiling Fan

6 Answers

High speed only 60rpm


I too just installed a 68" Altura and noticed a huge difference in fan speed. I spoke to a rep for the manufactorer and found out that the high, medium, and low rpms are 70, 45, and 25. The typical 52" fan has rpm speeds of 190, 130, and 75. The kicker is airflow. The 68" moves 7,808, 4,417, and 2,953 cfms on high, medium, and low; the 52" fans move 5,503, 4,087, and 2,509 cfms.

Jun 10, 2008 | Hampton Bay 24002 Ceiling Fan

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