My internet company (Americable) suggested that i should disconnect my router Dir-655 because my internet issue.The issue was everytime i click on internet explorer,a block pops up on the screen stating that it has stopped working.The company says even though it's new (router) maybe it needs to be updated or incoming updates arriving soon in stores.So,they suggested that i should keep it unplugged until a problem is resolved or i discover one.What should i do to make it work properly again?

SOURCE: Setup DIR-655 w/ Westell 6100 USB DSL Modem

First check if your computer can get on the modem with an Ethernet ( This is to find out if your router will work with your modem) If you cannot get on give your ISP a call to have them configure the modem for Ethernet connection. If you do get on then connect the router to the modem and your computer to the router. You can run the CD for the router or do the connection manually.

SOURCE: My DIR 655 is able to conect to my laptop through wireless

Do you see wireless signal of your router from your Laptop? If not! make sure the Wi-Fi of your Laptop is activated for you to get online wirelessly.

SOURCE: Will a D-Link DIR-655 accept a usb data card?

- They're both function as an USB and Air Card.

SOURCE: Cannot connect to DLink DIR-655

The part below is all you need to look at, the rest is Ethernet which is your wired connection, ethernet card.

Here is what are causing your problems from what you gave me and basically your computer is not communicating with the router:

1)I don't see any IP address for your laptop so you can't get on the internet if you don't have an IP address, also, I don't see any gateway address. The gateway address is your router address, and that address is given to the router automatically from your Internet Service Provider.

So if your computer cannot see the gateway address then the gateway address (router) cannot give you an IP address to get on the Internet.
Your Wireless card looks ok, that is the physical address and if you were able to do the loopback then its working.

So on your laptop I would begin from the beginning. Go into network connections and delete the DLink connection if it is there. Then Start>control panel>Network connections>click wireless network connection>click change settings of the connection on the left window>click wireless network tab>make sure checkmark"use windows to configure my wireless network settings>click add a new network>TYPE IN THE SSID FOR THE NETWORK>ENTER WEP/WPA KEY>CLICK OK, then close and you should be connected.

You said other computers are able to access the internet thru the DLINK so it all points to your laptop not being configured correctly.

HOWEVER :)...I see alot of "Media disconnected in your list. Make sure all of the lights are working on the front of the router, if not check the cabling or call the ISP sometimes the problem is on their end. Hope this helps, keep me updated.


C:>ipconfig /all
Windows IP Configuration
Host Name . . . . . . . . . . . . : HPdv7
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
Wireless LAN adapter Wireless Network Connection:
Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5009 802.11a/g/n WiFi Adapter
Physical Address. . . . . . . . . : 00-24-2B-12-FD-63
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

SOURCE: Really unstable Dlink dir-655 router

I would suggest you try to change the channel to a higher one and this solves this problem most of the times...You need to go to your router configuration to do that usually by opening a browser and type 192.168 ... and log in into your router...Hope this helps.