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I was given a toshiba retractable mini mouse to use on my emachine 350 but can't get it to work, does it need a driver?

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Like other computer mice this one doesn't have any specific driver download:
1) Plug the mouse in the USB slot and check the laser beam under the mouse - if there is no light, the mouse is dead, and you should return it to the seller for replacement. (Such a thin cable of the mouse is very vulnerable and might break easily. More over I find many negative reviews about this rectractable mouse - so if your seller offers to replace it - ask for a different model or test it with your laptop right in the shop before bringing it home.)
2) Here is a solution that already worked for another user, but was very complicated: http://forums.toshiba.com/t5/Keyboards-Touchpads/USB-mouse-not-recognized-drivers-can-t-be-installed/m-p/23526
3) Or alternatively download and install a free driver updater software, e.g. http://www.innovative-sol.com/drivermax/index.htm - let it scan and update all your missing drivers - it may fix USB general problems if this causes also the mouse problems.

Posted on Mar 05, 2011

  • Reinis Berzins
    Reinis Berzins Mar 07, 2011

    P.S. If this helped you to solve the problem (or at least brought some clarification) - rate this solution with 4 thumbs up! But before you would give a negative rating - post a comment, so I could improve my solution to satisfy your needs. Thank you!

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My retractable mini mouse is not working. I don't know how to open to change the batteries if that is the problems, help!!!


You are not giving much information as to the make and model of the mouse but since it is retractable I assume that refers to a cable. Wired mice do not have batteries, they draw their power over the wire from the USB port. If it is not working, try another port. Try the mouse on another computer or try another mouse on this computer to determine if the problem is the mouse or the computer.

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hi

this is because of lose coonection in the wire. r the USB port got damaged. jus trying using another mouse if it works in your computer then the problem with the usb port.

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M trying to fix my retractable mouse. do you have any diagram showing how the insides of the retractable mechanism looks like. much thanks!


Optical mouse from inside: http://www.gadgetrivia.com/photos/o/56422-best_optical_mouse.jpg (this isn't a retractable mouse, but the inside looks exactly the same, only the cord this different which doesn't matter in this situation).
Here are instructions for optical mouse repair: http://www.thenetguruz.com/hardware/diy-optical-mouse-repair/
But if your mouse doesn't work first plug the mouse in the USB slot and check the laser beam under the mouse - if there is no light, the mouse is dead, and you should return it to the seller for replacement. (Such a thin cable of the mouse is very vulnerable and might break easily. More over I find many negative reviews about this rectractable mouse - so if your seller offers to replace it - ask for a different model or test it with your laptop right in the shop before bringing it home.)
2) Here is a solution that already worked for another user, but was very complicated: http://forums.toshiba.com/t5/Keyboards-Touchpads/USB-mouse-not-recognized-drivers-can-t-be-installed/m-p/23526
3) Or alternatively download and install a free driver updater software, e.g. http://www.innovative-sol.com/drivermax/index.htm - let it scan and update all your missing drivers - it may fix USB general problems if this causes also the mouse problems.

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I get a report message saying basically this : An Error occured during installation.The driver installation files for this device is missing a necessary entry. This may be because the INF was written for...


Yes,
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If you are upgrading from WIndows XP to Vista delete all the mouse drivers in the device manager (under control panel).
Then let Vista install new ones.

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that sounds like a bad cable connection from the electronics in the mouse to the main-board. That would most likely have to be repaired at Toshiba.

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Stopped working


Hey,
Goto device manager by right-clicking My Computer-> properties-> hardware-> device manager.
There in mice and other pointing devices category, select your mouse, uninstall it and refresh the page. 
It should automatically detect your mouse.
Thanks

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