Question about Ecoquest Fresh Air Living Air Purifier

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Electrical burning smell

My purifier has a burning electric wiring smell coming out of it and there is arcing going on inside .I cleaned the plates and replaced and still the smell continues i have shut it off whats wrong with it .I have three of these and i love them .the fan isnt working now either.

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Hello there,

Given your description, I'd say you have a short-circuit. Arcing (sounds like arc-welding, not the gentle buzz of normally-operating discharge plates) indicates a serious problem with the high-voltage side. Since I'm not an electrician, and you probably aren't either, I'd do the following.

1) If it's under-warranty, contact the dealer you purchased them from, or contact Ecoquest directly.

Ecoquest International
310 T. Elmer Cox Drive,
Greeneville, TN 37743
1-800-989-2299

Get and RMA # and proceed according to their instructions.

2) If out-of-warranty, understand you'll need to have someone qualified (either at Ecoquest or a qualified electrician or electronics technician) find the short and repair it, and this will generally cost you something. Request a quote in-advance, and decide how you wish to proceed. On the plus side, Ecoquest will often upgrade/refurbish the hardware inside if they do a repair, so it's sometimes certainly worthwhile.

Good luck.

Posted on Dec 23, 2008

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1 Answer

A red light flashing with clean filter


bad connection on plates or wires that run along the front of the plates in the cell. If you hear snapping or arcing then its the plates shorting out, look for bent plates and broken wires or loose sagging wires.

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What you refer to as a "filter" is actually the "plate," I assume. (4" square white object with mesh center panel?) The two small lights are simply power indicators, and may be burned out so could be inaccurate.
UNPLUG the machine.
1) If your model has a switch on the right that says "Manual" and "Auto," set it on "Manual."
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b) Use a toothbrush or soft veggie brush and gently clean the plate You can also clean the metal contacts with a cotton-tipped swab and alcohol.
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