Question about Ecoquest Fresh Air Living Air Purifier
My purifier has a burning electric wiring smell coming out of it and there is arcing going on inside .I cleaned the plates and replaced and still the smell continues i have shut it off whats wrong with it .I have three of these and i love them .the fan isnt working now either.
Given your description, I'd say you have a short-circuit. Arcing (sounds like arc-welding, not the gentle buzz of normally-operating discharge plates) indicates a serious problem with the high-voltage side. Since I'm not an electrician, and you probably aren't either, I'd do the following.
1) If it's under-warranty, contact the dealer you purchased them from, or contact Ecoquest directly.
310 T. Elmer Cox Drive,
Greeneville, TN 37743
Get and RMA # and proceed according to their instructions.
2) If out-of-warranty, understand you'll need to have someone qualified (either at Ecoquest or a qualified electrician or electronics technician) find the short and repair it, and this will generally cost you something. Request a quote in-advance, and decide how you wish to proceed. On the plus side, Ecoquest will often upgrade/refurbish the hardware inside if they do a repair, so it's sometimes certainly worthwhile.
Posted on Dec 23, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 01, 2014 | Oreck XL Professional Air Purifier
Jan 17, 2011 | Alpine Air XL-15 Air Purifier
Sep 23, 2009 | Ecoquest Fresh Air Air Purifier
Aug 28, 2009 | Sharper Image Ionic Breeze 3.0 Air...
Apr 26, 2009 | Ecoquest Living Air Classic Air Purifier
Apr 21, 2009 | Oreck (AIRCOM1WOI) Air Purifier
Aug 13, 2008 | Sharper Image Hybrid GP (SI724) Air...
Apr 09, 2008 | Ecoquest Living Air Classic Air Purifier
Apr 29, 2007 | Honeywell Enviracaire Elite F300E-1019 Air...
252 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: