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Leaky dispenser------- Your water inlet valve on the back where the water supply comes in is probably leaking. disconnect the water line coming out of it and see if you have a slow drip. Try the dispenser to see if it's just drips after use.
check the damper door and see if its iced up this is between the refrige and freezer compartments and lets cold into refrige from freezer,if it ices up in the open condition the refrige control cant change the temp,defrost the door and then see if the control moves the door,if so also check the door seals to make sure they are sealing good so as not to let warm air in that can condense and freeze things like the damper door
Since your freezer control is the main thermostat , and your refrig control is only a damper , lower your freezer setting and turn the refrig control mid way . This will make the refrig run less , and keep the air flow moving , throughout the complete unit . When the airflow stops , by turning down the refrig control ( closing the damper ) , all the cold air will settle in the refrig section , thereby freezing everything in the lower section .
Since the water line runs thru the freezer door , too cold in the freezer section , will cause the water in the line to freeze . I would also suggest installing a dispensor heater ( pt. # WR49X10173 ) , which would hopefully avoid water line freeze , in the future . This part comes with installation instructions .
One thing that can cause this s the removal of the styrofoam block that surrounds the water reservoir. A lot of people think this is just for shipping but it is necessary to prevent the water freezing.
good attempt, its actually a clogged drain thats backing up and your drain water is not able to leave refrig so it falls to bottom of freezer floor and eventually out the door. romve the items from the freezer and take the lower back wall off form inside, directly under the evaporator under all that ice there is a drain hole, youll need to clear that hole of iec( pouring boiling water down until you get a free flow of water then you can reassemble uint problem solved