Question about Compaq Presario 5000 PC Desktop
ive encountered a lot lately but mostly false report though, may i know what type of virus your having? do you know the name of it? if not, kindly explain what the virus does, what antivirus are you having?
Posted on Jun 19, 2008
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Posted on Jan 02, 2017
Tips for a great answer:
Reboot the computer As the computer is booting repeatadly press the F8 key as the computer is booting
If done properly the user should get to a screen similar to the below screen.
Select the option for Safe mode command prompt only
Windows Advanced Options Menu
Please select an option:
Safe Mode with Networking
Safe Mode with Command Prompt
Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Start Windows Normally
Return to OS Choices Menu
Use the up and down arrow keys to move the highlight to your choice
select the safe mode option
then run your antivirus if still cant get rid of the virus restart again
Use the up and down arrow keys to move the highlight to your choice.
select safe mode with networking download anti malware and microsoft security essentials
anti virus and malware
hope it helps
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