I bought this product 2 years ago and have only used it approximately 4 times. The reason for this is that the turning handle keeps sticking and wont allow me to continue turning the pasta. I have never put it near water and have only used brushes and paper towel to clean it.
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You might consider the cost to repair vs purchasing a new one. Depends on the model, but looks like you can get a replacement for $100 or less. Warranty on small appliances are usually a max of one year, but you would have to check your paperwork.
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What I would do is try to see if the manufactor is around yet, like maybe looking on the internet for them or if you have the paper work yet for it look for a phone number on it and see what they say,or maybe a repair man in your area knows what to do about it.
this is getting more and more common there is a part between the motor and the drive gear that snaps for no reason . its job is to snap if the blades jam as a "fuse" to save your house from a overheating ,jammed motor . the problem is there are no parts to buy to fix this . if its new take it back to where you bought it . otherwise shipping it 2 ways for repair to the factory is sometimes as much or more as a new blender ........ i would recomend you do one of two things : go to a goodwill or other type shop and get a nice vintage blender , it will last forever ! or move up to a vita mix . its costly but it will realy last you ... this new made in china junk is just bad news even when it has the kitchen aid name on it . its still the same junk ..... good luck........ Please if this answer helped , please rate this 3 or 4 stars . and keep
me in the paid answer department . A 1 or 2 may knock me down into the
unpaid ranks. Thanks Cactus Bob .
My wife picked ours up at a rummage sale, and we've grown to love the little thing for making single servings of banana milk shake. (half a frozen banana, cover with milk, a drop of vanilla, and about one minute with the hand blender blade!) When my youngest boys dropped ours, I gathered up the pieces of plastic that connect the attachments to the motor shaft, and carefully super glued them together. I then wrapped the plastic piece with fine nylon thread and a thin layer of super glue and placed it back onto the motor shaft, then let it sit for 24 hours. It is now permanently attached to the motor shaft and good to go. Too bad Philips doesn't care enough to support their customers with a part their engineers designed to break and save the rest of the product. I'll remember this about Philips products when I buy an HDTV.