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Sir, Mine is DELL inspiron. I wanted to update my AVG-free anti-virus by updating from "Update from Directory" in AVG-free edition Menubar. While it was updating the "Updating progress" seemed to take more time. Then i clicked another program. Then the dialod box appeared saying that Microsoft program was not responding with options to "End process now" and "cancel". I clicked "End process now" . Then the desktop became pale white. Then I pressed Ctrl+Alt+Del. It was followed by dialog box saying that the Ctrl+Alt+del is not responding,Press ESc or Restart with power button. I pressed power button . Then system has light displayed at "Power button" and The light in front of key board is blinking. What should be done to start it?

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Hello

start the notebook, quickly press F8 several times to get you into safe mode, select safe mode.
I would suggest un-installing AVG program (go to Start, Control Panel, ADD-Remove, select AVG program, un-install it)
then reboot (shutdown, and press restart) the notebook. Install Microsoft Security Essentials instead -- Its free and it works just as well as AVG.

actually www.bitdefender.com is the more popular anti-virus software on the market today, and more effective, although it uses much of your computer resources (slows down PC) and it costs $30

http://www.microsoft.com/security_essentials/?mkt=en-us

you can also install www.malwarebyes.org as additional anti-virus software , this is free as well


hope this helps

Posted on Nov 15, 2010

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Posted on Jan 02, 2017

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