Question about Toshiba Satellite A215-S4747 Notebook

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Hi, I have a Toshiba Laptop, I think it got virus

Hi, I have a Toshiba Laptop, I think it got virus and it prevents me running all other softwares set up on the computer. I wanted to format it and re-install the driver but it has no DVD or CD driver. Could you please give me some advise. Thank you

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Hi and welcome to FixYa!

The great thing about the newer Toshiba's is that they have an internal resetting system! This link works for all models 2007 and up!

Please read instructions carefully. I have reset other Toshiba's and it took a few tries when i was 'new' to these steps, but within a few minutes, it worked like a charm! I will also advise that if you have anything such as files or pics that you want to keep, save them to email or upload them to another site before you do this. This will wipe out everything, but it will run like a champ with a clean slate once this is performed!

Please rate my solution if you find this useful!


Posted on Nov 15, 2010


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Posted on Jan 02, 2017


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Hi there!
Well it seems that you are in a bad situation my friend. So let me help you out.
It seems that your system files are corrupt & preventing it to go to windows (may be due to improper shut-down).

What to do?
Please remove the hard disk from your laptop, put it in an external 2.5" casing. Then plug it to another laptop or pc having a good anti-virus. Now switch on the other computer. The system will correct the files on boot. If this doesn't happen, go to my computer after boot. Locate the HDD in my computer \ your HDD \ properties \ tools \
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Now shutdown laptop & remove the HDD from the casing, then put it back in your laptop. Now boot & see your problems solved.
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