Question about Koss Audio Players & Recorders
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Posted on Jan 02, 2017
SOURCE: When listing to my music
First of all I think that you mean AE2 headphones. This problem is due to a faulty connection of the outer ring (ground point connection) at the headphones jack. Check the connector from the headphones to the laptop (or desktop, speakers e.t.c.). Is it firmly connected? Sometimes needs a little more pressure to go deep inside and this is the solution. In case the above didn't help you, maybe there is an internal cut at the connection from the headphone's cable to the headphone's jack. In this case you have to replace the jack.
Check for the first case, that is the easiest one and post me the results. Also clarify me if you are familiar with cable connections in order to guide you how to replace the jack.
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Posted on May 25, 2011
Tips for a great answer:
All songs must be in MP3 or WMA format in order for the player to load any of the songs to play. If songs are in any other format (MP4, ACC) they must be converted to MP3 in order to work. Instructions are on the Intova website how to convert music to MP3 if needed. If the songs that are loaded onto the player are in MP3 format when you press the play button you should see a yellow indicator light meaning the music is playing. If this light does not come on there may be an issue with the player. If this light does come on but you still cant hear any sound then the headphone wires may be damaged. If there is an issue with the player or headphones manufacturer Intova will be happy to help get you back in the water. Please contact Intova at firstname.lastname@example.org for further assistance. Thank you.
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