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I have a Maxtor One Touch 320 g exteral drive. I have been using it as a backup for photographs. When I upgraded to Windows 7 I could no longer access data on the Maxtor drive. The front panel lights (does not blink), but the computer does not recognize the drive. Where do I go for help with this.

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  • Leroy Lewis Nov 17, 2010

    I have yet to find a friend with a computer with an older os.
    But will keep trying.
    Thank you

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To get the pictures off the drive you need to go to a computer that has the old operating system on it. Once there put the drive in then burn the pictures to a disk so you have them as a backup. Now you need to take the cd to your windows 7 system and download the pictures to the computer. After you have made sure all the pictures are on the computer with windows 7 you will need to format the flash drive to work with windows 7. Once you have done this you can transfer the pictures from the computer to the flash drive.

Good Luck

Posted on Nov 15, 2010

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