Question about Genius VideoCAM Messenger Webcam

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When I start messenger 9 the cam works,but when the other contact accept my video call my cam box turn into grey color?

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See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set
it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

http://www.soft32.com/download_30.HTML

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

http://download.live.com/Messenger

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

http://dashboard.aim.com/aim

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

Posted on Nov 17, 2010

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1 Answer

Can't Video Call. It says they are not using a version that supports video calling but they were using their cam just the other day and it was fine so why Can't IU start a video call with them, the icon is...


You can only use video call when both parties are in Version 10 or the option will be grayed out
If they are in Version 8 or 9 for example you can still use the webcam feature
> Actions > More Actions > Invite to view my webcam

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Not working


when you use cam in skype that time confirm your self that your not log in yahoomessenger, msn or other video chat. Becose if your cam working in any other messenger or site that time you can access your cam in skype. On that moment Skype cam window show you grey color. And another reason is Skype looking for little bit good speed net connection. If your net little bit slow then also you find your cam window is Grey. Just follow the way, hope you het success.

Jan 29, 2010 | Acer Aspire 5100 Notebook

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I don't really know how to use it. It was a gift from my daughter after my hard drive crashed.


Well, it's very easy for you to use a web camera. First you have to decide how do you want to use it.. means you can use it for video chatting through Paltalk, Yahoo messenger, MSN messenger, Skype etc. For video chat you will need to install it in your PC.

To install first connect the web cam with PC. Insert the installation CD in CD/DVD-ROM, run Setup.exe and install it. Once setup is successfully completed you may need to restart the PC.

Now open and sign in your chat client (MSN messenger, Yahoo messenger, Gtalk messenger, AOL etc.) For example: If you want to start share your web cam in Yahoo messenger, just Login with your ID and password....click on Messenger choose option My Webcam.One warning message will appear...click OK....your webcam will start....Now if you want to invite someone to view your webcam, simply click on his/her ID and open IM window....click on Actions, choose More Actions from down of the list....and click on Invite to view my webcam....if he/she accepts your invitation...he/she will able to see you....again if you want to see someone who having Webcam....open the IM window by clicking his/her ID.... follow option Actions > More Actions and click on View webcam....yahoo will send the request to him/her...if he/she accept your request....you will able to see him/her....

For MSN messenger....sign in to your messenger and click on Actions and from list choose option Video and click on Show my webcam to view your webcam to others from your contact list.....or click on Start a video call to start video chat.....

To see others webcam click on View a contact's webcam....if the person accept your webcam....you will able to see his/her webcam....

Same to other chat client too...just little different in options....

I think you can get it easily...

For further help please be with us.
Thanks for joining Fixya community...
All the best

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Messenger closes attempting to start video call


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Messenger & logitech ultravision webcam connection issues


  1. uninstall all logitech software
  2. unplug the cam
  3. reboot the pc
  4. plug in the camera without the software
    will enumerate under microsoft drivers.
  5. open the software and see if the cam is populated now.
  6. if not check the device manager see if the camera is enumerated correctly
  7. uninstall from the device manager and reboot the pc
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MS Live Messenger with MS Life Cam VX-5000 problem on video calls


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Webcam doesn't work with yahoo messenger


You should un-install yahoo and re-install it , you won't lose any of your contacts ....this in turn will eliminate yahoo as the problem . let me know .

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1 Answer

Open the cam with a contact will not work unless we do video


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

  1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if Installed Properly will come up and show a video picture.
  4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.
Hope this helps. Bud


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1 Answer

Logitech webcam won't work on windows live messenger


This could a problem of compatibility. Try to find if your web cam is compatible with windows live messenger for this you have to download from microsoft "amcap.exe". Run it and if you have more than one webcam installed, click the Devices menu and select the one you want to use.
2. Click the Options menu, then click “Video capture Pin.”
3. Under “Color Space/Compression:”, choose one of the following formats:
o RGB 24 (recommend)
o I420
o IYUV
Note: If one of the options above isn’t in the list, then your webcam is not compatible.
Under “Output Size”, choose one of the following:
o 160 x 120
o 320 x 240
Note: If one of the options above isn’t in the list, then your webcam is not compatible.
5. Click OK
6. Close the ampcap application.
7. From your desktop, click ‘Start’ and select ‘Run’.
8. In the run box, type: dxdiag
9. In the confirmation dialog box, click OK.
10. On the System Tab under ‘System Information’, look for DirectX version. Verify that your version is DirectX 9.0. If it is, just click Exit. If your version is older than 9.0 (any lower number), download the latest version of DirectX from Microsoft.

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