Question about Gateway MX3414 Notebook

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Power is on but I have a blank screen

Today I went to turn the computer on a blue screen came up saying it was in safe mode I could do nothing else after that my boss took out the hardrive, when he turned it off we turned it back on now the power is on but I have a black screen

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Sounds like the hard drive crashed. Make sure the hard drive is seated back in properly, then hit the power button and listen closely. You should be able to hear it spin when the hard drive engages. If it does engage, you should hear it spin smoothly, if there are any clicking or dull thumking sounds, then it's shot and needs replacing.

Posted on Jun 19, 2008

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