Question about Kenmore 24992 Top Load Washer
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Posted on Jan 02, 2017
Hi Norm. Welcome to FixYa.
The first thing to check with the kind of symptoms your machine exhibits is the operation of the lid switch. Make sure that the pin/plunger on the lid itself has not broken off, and check the actuator lever on the switch itself. It is REALLY common on your model for the actuator arm to break off or crack, and this will cause no spin/no pump problems. Your machine is built by Whirlpool and the part number for the switch assembly is a 3849238. You can get it at any local whirlpool parts center in your area.
I hope you find this info helpful and thank you for allowing us to serve you.
Happy New Year from the FixYa crew!
Posted on Dec 27, 2008
Please empty your machine and run the machine empty. If the washer goes through the whole cycle without any clothes. Please let me know
Posted on Jan 19, 2009
It sounds like you pump is clogged. If there is something stuck in your pump the motor can't spin it to drain the water. If that is the problem then it's easy to fix. Simply clear the pump and put it back on, just make sure to clamp off the hoses to the pump with hose clamps or you will have water every where. If that is not the problem though then it means that your timer is bad and that is a little more expensive. Try the pump first though and hope that that is all it is. If not, like I said, you will need a new timer but most likely your pump is just clogged with something that is causing the pump motor to not spin. It could be a coin or a hair pin or even a sock or something. Good luck and let me know if you have any other questions.
Posted on Jan 21, 2009
SOURCE: No Spin No Drain
Lid switch is most likely the problem, if lid switch is visible under lid on right side then this is older design and common problem switch.
if you have console frame covers on front sides, snap off from top, a screw is at bottom front corners of console, remove and pull console forward and fold back. If lid swich is hidden then you will see it at left on top of cabinet with console folded back. a 5/16 screw holds a green ground wire to cab. remove and switch will unclip with lid up. If lid switch was visible under lid then you need to remove 2 brass clips holding cabinet on top of base to back, pry with screwdriver to unclip. undo harness connection on cabinet top, this is your lid switch connection. sw body is held by 2 phillips screws, harness tube held by clips on underside of cabinet top. ground wire with 5/16 screw present at sw body. New versions of this switch have metel shield attached.
Posted on Apr 26, 2009
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